Author: theieltsbridge

Part 1: Questions 1-7
Complete the table below. Write ONE WORD AND/OR A NUMBER.

Event	Cost	Venue	Notes
Jazz band	tickets available for £ 15	the (1)…………….school	also appearing: Carolyn Hart (plays the (2)……………..)
Duck races	£ 1 per duck	start behind the (3)………………	– prize: tickets for (4)……………..held at the end of the festival \ – ducks can be bought in (5)……………..
Flower show	free	(6)……………….Hall	prizes presented at 5 pm by a well known (7)……………….

(1)                    (2) 
(3)                   (4) 
(5)                   (6) 
(7) 

Questions 8-10

Who is each play suitable for?

Write the correct letter A, B or C.

A mainly for children
B mainly for adults
C suitable for people of all ages

Plays
8. The Mystery of Muldoon 
9. Fire and Flood 
10. Silly Sailor 

Part 2: Questions 11-16
What does the speaker say about each of the following collections?

Choose SIX answers from the box and write the correct letter A-G.

Comments
A was given by one person
B was recently publicized in the media
C includes some items given by members of the public
D includes some items given by the artists
E includes the most popular exhibits in the museum
F is the largest of its kind in the country
G has had some of its contents relocated

Collections
11. 20th-and 21st-century paintings 
12. 19th-century paintings 
13. Sculptures 
14. ‘Around the world’ exhibition 
15. Coins 
16. Porcelain and glass 

Questions 17-20
Label the plan below. Write the correct letter A-H, next to questions 17-20.

(17)                    (18)  
(19)                    (20) 

Part 3: Questions 21 and 22
Choose TWO letters A-E.

Which TWO characteristics were shared by the subjects of Joanna’s psychology study?
 A They had all won prizes for their music
 B They had all made music recordings
 C They were all under 27 years old
 D They had all toured internationally
 E They all played a string instrument

Questions 23 and 24
Choose TWO letters, A-E.

Which TWO points does Joanna make about her use of telephone interviews?
 A It meant rich data could be collected
 B It allowed the involvement of top performers
 C It led to a stressful atmosphere at times
 D It meant interview times had to be limited
 E It caused some technical problems

Questions 25 and 26
Choose TWO letters, A-E.

Which TWO topics did Joanna originally intend to investigate in her research?
 A regulations concerning concert dress
 B audience reactions to the dress of performers
 C changes in performer attitudes to concert dress
 D how choice of dress relates to performer roles
 E links between musical instrument and dress choice

Questions 27-30
Choose the correct letter A, B or C.

27. Joanna concentrated on women performers because
 A women are more influenced by fashion
 B women’s dress has led to more controversy
 C women’s code of dress is less strict than men’s

28. Mike Frost’s article suggests that in popular music, women’s dress is affected by
 A their wish to be taken seriously
 B their tendency to copy each other
 C their reaction to the masculine nature of the music

29. What did Joanna’s subjects say about the audience at a performance?
 A The musicians’ choice of clothing is linked to respect for the audience
 B The clothing should not distract the audience from the music
 C The audience should make the effort to dress appropriately

30. According to the speakers, musicians could learn from sports scientists about
 A the importance of clothing for physical freedom
 B the part played by clothing in improving performance
 C the way clothing may protect against physical injury

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY.

The use of soil to reduce carbon dioxide (CO2) in the atmosphere

Rattan Lal:
• Claims that 13% of CO2 in the atmosphere could be absorbed by agricultural soils
• Erosion is more likely in soil that is (31) 
• Lai found soil in Africa that was very (32) 
• It was suggested that carbon from soil was entering the atmosphere

Soil and Carbon:
• Plants turn CO2 from the air into carbon based substance such as (33) 
• Some CO2 moves from the (34)  of plants to microbes in soil
• Carbon was lost from the soil when agriculture was invented

Regenerative agriculture:
• uses established practices to make sure soil remains fertile and (35) 
• e.g. through year-round planting and increasing the (36)  of plants that are grown

California study:
• taking place on a big (37)  farm
• uses compost made from waste from agriculture and (38) 

Australia study:
• aims to increase soil carbon by using (39) that are always green
Future developments may include:
• reducing the amount of fertilizer used in farming
• giving farmers (40)  for carbon storage, as well as their produce

Part 1: Questions 1-3
Complete the notes below. Write ONE WORD AND/ OF A NUMBER for each answer.

Complaint to the airport

Name: Jack Dawson

Address: (1)  road, Exeter
Postcode: (2) 
Telephone: work: (3) 
Home: 798662

Questions 4-6
Choose the correct letter A, B or C.

4. What aspect of the flight does the man complain about?
 A punctuality
 B legroom
 C temperature

5. What does the main think about the food served during the flight?
 A it is not enough to eat
 B it is expensive
 C it has a bad taste

6. What does the man think of the service of the staff?
 A satisfied
 B long wait
 C bad attitude

Questions 7-10
Complete the sentences below. Write NO MORE THAN TWO WORDS for each answer.

7. The man felt satisfied with  because it was quick.
8. During the flight  facilities helped him distract from other poor quality of the service.
9. As a gift a 20% discount on the  fees will be offered.
10. The flight company also offers the man a  worth £20.

Part 2: Questions 11-16
What is customer’s attitude towards the following services?

Write the correct letter A, B or C next to questions 11-16.

A they are very interested
B they might be less interested
C they are not interested

11. a free gift 
12. a driver for an extra fee 
13. a package service 
14. updated car models 
15. a discount 
16. a new branch company 

Questions 17-20
Choose the correct letter A, B or C.

17. What is the problem of the public transport?
 A traffic jams
 B pedestrian safety
 C low efficiency

18. According to the speaker what is true about the transportation?
 A buses are easy to find
 B taxis are punctual
 C airplanes are unaffordable

19. According to the speaker what is true about the bus?
 A passengers occasionally spend more than half an hour waiting for it
 B it is sometimes overcrowded
 C it is often dirty

20. What is the existing situation about the price of bus tickets?
 A it is fluctuating severely
 B it is declining
 C it needs to be increased

Part 3: Questions 21-25
Choose the correct letter A, B or C.

21. What was the most difficult problem when the company was founded?
 A no clear objectives
 B no formal structures
 C no perfect premises

22. What is the staff unsatisfied with?
 A the type of work
 B the work assignment
 C the feeling of appreciation

23. What was the problem of the manager?
 A he had a lot of tasks to do
 B he employed too many people and let them go then
 C he always made decisions by himself

24. What does the staff think of the new manager of the company?
 A they are delighted to see that the meeting time is shorter
 B they feel annoyed toward him
 C they are amazed that he had done it well

25. What achievement has the organization made already?
 A children were involved in painting the entrance area
 B there was no particular achievement
 C it built a local primary school

Questions 26-30
Complete the summary below. Write NO MORE THAN THREE WORDS for each answer.

Major problems of a company

Since the company opened, there have been many problems with employment, but there is no (26)  He needs to find a venue for financial training. It is very hard to run an organisation and the (27)  is of great importance to staying organised. To enhance the organisation skills, there is a section on (28)  in the library where some valuable books can be found. In addition, the library contains some useful resources, such as a collection of documentaries on personal organisation, the literature on (29)  , and the articles on the (30) 

Part 4: Questions 31-40
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

CLIMATE AND ARCHITECTURE
• Cases and examples are from practice conducted in (31)  as well as rural areas.

Acid rain
• The chemicals have devastating effects on the architecture.
• The government try to reduce the negative effects.
• Funds have been received from a (32) 
• (33)  experience lower levels of acid in damaging pollutants.
• In recent years, Alter Project focuses on the buildings made of (34) 

Pollution
• One of the main sources of pollution is from the construction industry.
• (35)  is used to reduce pollution in Sky Tower.
• Construction is affected by the increased (36)  in winter.
• Humidity affects the (37)  buildings whose grain can be condensed by moisture from the air.

Building & Technology
• Ground conditions can be a problem when the density of the (38)  is wrong.
• Architects can now monitor the (39)  of buildings.
• The government should make (40)  for the architects.

Part 1: Questions 1-10
Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

BIRMINGHAM EXHIBITION
Open in: (1) 
Length of exhibition: (2) 
A wide range of manufacturers will be showcased.
Some cars are available to observe and others are for (3) 
The (4)  is prohibited to take into the museum.
Every ticket includes one fere photo.
Price of the ticket: (5) £  (in advance).
Transfer to Mark (6)  (Box Office Manager).
Held in the (7)  Palace this year.
Not far from (8) 
Website: www. (9)  .com.
Best way to contact: (10) 

Part 2: Questions 11-15
Choose the correct letter, A, B, or C.

11. How many patients does the hospital consult every year?
 A 3,000.
 B 5,000.
 C 11,000.

12. When can patients meet the female doctor?
 A On weekday mornings.
 B Three days a week.
 C Only on Mondays and Fridays.

13. Who is the expert on treating hearing loss?
 A Mr. Roberts.
 B Mr Green.
 C Mr. Edwards.

14. Where are patients recommended to buy their medicine?
 A The supermarket in the town.
 B Pharmacies nearby the city centre.
 C The health care’s pharmacy.

15. What will the patients be asked about whether they are willing to do?
 A Letting one student attend the consultation.
 B Asking postgraduate students to do treatment.
 C Meeting students in group discussion.

Questions 16-20
Label the map below. Write the correct letter, A-H, next to questions 16-20.

16. Reception 
17. Mr. Green’s room 
18. Medical Records Office 
19. Surgery Room 
20. Manager’s Office 

Part 3: Questions 21-25
What is the main opinion of each of the following people?

Choose FIVE answers from the box and write the correct letter, A-G, next to questions 21-25.

Opinions

A lightning restrictions
B alternative lighting
C reduce the number of insects
D decline in the number of species
E climate changes
F impacts on the growth of animals
G impacts on water quality

21. Ken Simpson 
22. Dave Kepler 
23. Sharon Grey 
24. Maria Jackson 
25. Barbara Swallow 

Questions 26 and 27
Choose the correct letter, A, B or C.

26. What does Jim think about the difference among species in natural and artificial light?
 A It makes no difference.
 B Species will die out in natural light.
 C Species will die out in artificial light.

27. One reason why Jim and Jane felt unsatisfied about the theories discussed in the lecture was that
 A governments didn’t increase any spending on them.
 B most theories had nothing to do with the exam.
 C many theories lack solid proof in the field.

Questions 28-30
Choose THREE letters, A-G.

Which THREE topics are they interested in studying in the future?

 A quality of life tourism
 В wildlife park animals
 С migration birds
 D animals living in rural areas
 E animals living in tropical climate
 F the impact of different environment on animals
 G pandas in the zoo

Part 4: Questions 31 and 32
Choose TWO letters, A-E

Which TWO aspects did the new rules at the end of the 19th century focus on?
 A cooperation
 В competition
 С moral values
 D player’s physical protection
 E business model

Questions 33-40
Complete the sentences below. Write ONLY ONE WORD for each answer.

Football in the UK

• At present the main reason why UK schools push football education is the pressure from (33) 
• Prior to the 19th, football players used different (34)  of rules.
• People attempted to standardise the rules from the whole (35)  , known as the ‘Cambridge Rules’ in 1848.
• Attendences were increasing due to the improvement of infrastructure and the (36)  system.
• Football became popular and it is regarded as a (37)  event.
• The football clubs were responsible for most of the (38)  and development for the football association.
• (39)  against other teams were also organised by the football clubs.
• In 1910s, (40)  football players were approved of in the game.

Part 1: Questions 1-10
Complete the notes below. Write NO MORE THAN TWO WORDS OR A NUMBER.

Plan for sharing accommodation

The discussion topic: lease for next year

The total rent: Peter £110 & Jim £ (1) 
Car parking: in the (2) 
A place to buy things: (3)  because Jim works there
The fees they should share: (4)  fees
The appliances needed: the landlord will provide the microwave
The (5)  is needed in the kitchen
Peter will bring some dining room and living room furniture
Jim will buy a (6)  at the store
Location of the telephone: in the (7) 
Move-in date: (8) 
Watching the game together: (9) 
What Jim need to do before move-in: take (10)  in the morning

Part 2: Questions 11 and 12
Complete the sentences below. Write ONE WORD ONLY for each answer.

11. The program is made for travelers to make 
12. The program operates in cooperation with 

Questions 13-16

What is the internship stipulation of each country below?
Choose FOUR answers from the box and write the correct letter, A-F, next to questions 13-16.

Internship Stipulation
A. home stay
B. no summer program
C. minimum time requirement
D. formal report required
E. specific time period
F. agriculture

Country
13. USA 
14. Australia 
15. South Africa 
16. India 

Questions 17-20
Choose the correct letter, A, B or C.

17. What should you do to get the Global Traveling Certificate?
 A Record activity every day.
 B Formal report.
 C Talk the experience with the assessor.

18. You can apply for the certificate
 A only after you come back.
 B while on the trip.
 C before you leave.

19. When should you pay the final installment?
 A The day before you leave.
 B One month before you return.
 C Before you can get your plane ticket.

20. Before your application, you need
 A to take a health check.
 B to attend the workshop.
 C to meet people with whom you will work.

Part 3: Questions 21-30
Complete the table below. Write NO MORE THAN TWO WORDS AND/OR NUMBER for each answer.

Topic	Information source
(21)…………………………..	check at the (22)………………..
Views on (23)…………………	interview the manager of (24)……………….
Practice of (25)………………..	find relevant information from the (26)……………….
How to deliver the plan	as an (27)…………………
Date of giving presentation	on (28)………………..
Schedule of items due	first phase: (29)…………….. final phase: group (30)……………….

(21)                       (22) 
(23)                      (24) 
(25)                      (26) 
(27)                      (28) 
(29)                      (30) 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

The Gherkin Building

Commissioned by: (31)  firm called Foster and Partners.

The features of its appearance:
• Its shape is like a (32) 
• It can reduce the carbon (33)  of the city.
• It lets (34)  pass through the building, both reducing heating costs and brightening up the workspace.
• One false story claimes that the exterior of the building is partly made of (35) 

Architectural concept:
• links (36)  with the workplace.
• relies less on (37)  for temperature control than other similar buildings.

The features of its interior:
• The atria that let fresh air pass through the interior are know as (38) 
• There is a place for entertainment called the (39)  at the top of the building.

The future of urban planning and architecture:
• It is likely that the entire (40)  will be designed with more similarly eco-friendly buildings in future.
• A new building will be constructed aiming to produce zero waste and remove carbon dioxide from us as much as possible.

Part 1: Questions 1-10
Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Registration form
Type of crime report: Robbery
Name: Anna (1) 
Date of birth: (2) 
Address: 4, (3)  street
Post code: (4) 
Nationality: Grenadian
Number of previous burglaries: (5) 
Time of apartment tenancy: (6) 
Number of occupants: (7) 
Entry point of burglar: (8) 
Details of lost property:
Serial number of lost computer: (9) 
Material of stolen purse: (10) 

Part 2: Questions 11-14
Choose the correct letter A, B or C.

11. What is the project that Mark and Gina want to start?
 A Business school requirements.
 B Directions to the business school.
 C Explaining the business school experience.

12. Who is the target audience?
 A Business students.
 B Business school applicants.
 C Summer school attendees.

13. How will they convey the information?
 A Summer course lecture.
 B Informational video.
 C Pamphlet in the mail.

14. They want to do this project because
 A students worry about their studies.
 B they want to obtain a good grade.
 C they want to attract future business school applicants.

Questions 15-20
Complete the table below. Write NO MORE THAN TWO WORDS for each answer.

Topic	Time
– Academics – – (15)…………………..	7 minutes
– (16)………………….. – Cafeteria – (17)…………………	6 minutes
– Social activity – (18)………………. – (19)……………….	8 minutes
Conclusion	nearly (20)……………..

(15)                  (16) 
(17)                  (18) 
(19)                 (20) 

Part 3: Questions 21-26
Choose the correct letter, A, B or C.

21. The subjects in questionnaire are
 A tourists in the hotel in this area.
 B local residents.
 C people who are living in this area.

22. The results of the questionnaire should be
 A directly entered into the computer.
 B scored by hand.
 C submitted directly to Professor Curran.

23. Why should John give a copy of plans to the professor?
 A To receive a good grade.
 B To get advice.
 C To earn high praise.

24. How will the instructions be presented?
 A Given by a group representative.
 B Given by all members of the group.
 C Given by the professor.

25. What does Dani suggest to John when those subjects receive the questionnaire?
 A Divide into 2 part to argue.
 B Focus on the opinion of the interviewees.
 C Take consideration of both sides.

26. Why is this project particularly important to John?
 A To earn respect from professors in the department.
 B To raise his grade.
 C To impress his professor.

Questions 27-30

What is the source of each one below in this survey?

Choose FOUR answers from the box and write the letters A-F next to questions 27-30.

A radio
B council meeting
C the television
D newspaper
E journal
F the Internet

27. Map 
28. Photo 
29. Budget 
30. Comment 

Part 4: Questions 31-35
Choose the correct letter, A, B, or C.

31. Why did the lecturer choose to focus on the Pleasanton Town Market?
 A It was the first ever Town Market.
 B It has been covered extensively in local history classes.
 C It is often mentioned in some literature of the library.

32. The Town Market originally made a large profit selling
 A handcrafts.
 B vegetables.
 C animals.

33. The money that the marketers made contributes to local
 A reconstruction.
 B development.
 C defense.

34. Market sales plummeted due to lack of viable
 A agriculture.
 B transport.
 C city planning.

35. Major John C. Wiley decided the Clock tower would be used as a ____________ in the early stages of the uprising.
 A clock
 B grounds for battle
 C jail

Questions 36-40
Complete the table below. Write ONLY ONE WORD for each answer.

Research method	Objects	Problems
Reference section	(36)………………	there is too much information
(37)………………….	Rebellion	bias makes it (38)…………………
(39)…………………….	Jim Wiley	the information is insufficient
Newspaper archives	(40)………………	more details is needed

(36)                   (37) 
(38)                   (39) 
(40) 

Part 1: Questions 1-6
Complete the notes below. Write NO MORE THAN TWO WORDS.

Robert Goddard

Destination: Melbourne
Total number of visits: (1) 
Best thing about the city: (2) 
Favorite attraction: (3) 
Best thing about destination’s dining options: (4) 
Method of transport to destination: by (5) 
Age group: (6) 
Income level: (7) 
Purpose of visit: on business
(8) 
Occupation: (9) 
Opinion of cost of accommodation: (10) 

Part 2: Questions 11-15
Complete the map below. Write the correct letter A-E next to questions 11-15.

11. Science Museum 
12. National History Museum 
13. Car Park 
14. Shopping Mall 
15. Primary School 

Questions 16-20
What is the improvement of each main point of interest in the area?

Choose FIVE answers from the box and write the correct letter, A-G, next to questions 16-20.

A New entrance
B Free lunch provided
C Free information provided
D Increase in size
E Additional signs
F New exhibitions
G New structure

16. Car Park 
17. Primary School 
18. Science Museum 
19. National History Museum 
20. Shopping Mall 

Part 3: Questions 21-23
Choose correct letter A, B or C.

21. The proposal will
 A be reviewed by two examiners.
 B be added to the final grade.
 C be returned with feedback.

22. The proposal will consist mostly of
 A topics.
 B methods.
 C results.

22. For the practice paper, the tutor has directed the students to make sure to
 A pay attention to time limits.
 B write at least 6,000 words.
 C keep on topic.

Questions 24-30
Complete the sentences below. Write ONE WORD AND/OR A NUMBER for each answer.

24. There is no need to  lots of people.
25. Pay attention to the  of the final report.
26. Prepare  , one for the teaches, another for the students themselves.
27. The deadline of the final paper is 
28. The students can  their topics before the beginning of April.
29. Students deciding to change topics must deliver a  to the research in advance.
30. At the beginning of the report, the hypothesis and an outline of the  are needed.

Part 4: Questions 31-40
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

The advertising effect
The important factor to consider
• The (31)  customers must travel affects the probability that they will buy the product.

Methods of communication
• Advertising slogans are easier to remember if there is a (32)  played with them.
• Mandy’s Candy Store appeals to people’s sense of (33)  to draw in customers.
• To an ad campaign for digital products, it is (34)  that is extremely important.

Effect on your product sales
• The customer’s (35)  after he or she experiences the ad is most important.

Marketing strategies
• On international flights, it is wise for the advertisement to be displayed in the common (36)  of most passengers.
• Very few young people buy (37) 
• The UNESCO website would be a good place to advertise for companies aiming to improve the (38) 
• One good location to place ads for sunscreen is the (39) 
• A good scene for a water purification commercial would be (40) 

Part 1: Questions 1-5
Complete the sentences below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER.

1. Keep your  in a safe place throughout your visit.
2. Pass through the  to enter and leave the museum.
3. You need to buy a  if you want to use a camera in the museum.
4. Look after your  and mobile phone.
5. Arrive at the cinema about  before the start of the show.

Questions 6-10
Complete the table below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Name of film	Time	What you will see
The Secrets of Nile	10 am	the first (6)……………….along the rive Nile
(7)………………….Ocean	11.45 am	life at the bottom of the sea
Dinosaurs Alive	(8)……………….	a re-creation of a (9)…………………of dinosaur
Arabia	2.30 pm	a trip across the (10)…………………and a dive in the Red Sea

(6)                    (7) 
(8)                    (9) 
(10) 

Part 2: Questions 11-17
Choose the correct letter A, B or C.

11. The main purpose of the service is to
 A educate people
 B persuade people to fly
 C provide people with comfort

12. The number of people working at Sydney Airport is
 A 200
 B 360
 C 440

13. Dogs are chosen according to
 A their ability to stay calm
 B their friendliness
 C their skill at locating narcotics

14. The number of postal items processed last year amounted to
 A 4,400
 B 52,000
 C 72,000

15. People carrying items that are not allowed
 A will get arrested
 B will be refused on board
 C will be given a warning

16. Which of the following is NOT allowed to be taken on the flight?
 A carry-on items
 B plant seeds
 C parcels

17. What is the proper security protocol for a pocket knife found in a carry-on suitcase?
 A it is returned to the passenger after examination
 B it is thrown away in a safe receptacle
 C it is passed on to higher level authorities

Questions 18-20
Complete the sentences below. Write NO MORE THAN THREE WORDS for each answer.

18. The acceptable material for packing goods in Australia is 
19. The belongings most of the time are refused due to problems with the 
20. The customs must be given notice of the goods from  days before it arrives in Australia.

Part 3: Questions 21-30
Choose the correct letter A, B or C.

21. The continuing education program is for people who
 A want to learn new hobbies
 B want to start getting another degree
 C cannot find employment elsewhere

22. The woman is interested in
 A making money to travel the world
 B learning about accounting
 C being an entrepreneur

23. The city centre is accessible by public transportation but
 A is under renovation now
 B does not offer as many classes
 C is more expensive

24. The woman takes care of her ill father during
 A weekends
 B the evening
 C normal working hours

25. The man finally suggests taking classes
 A through the internet
 B at the city centre campus
 C at the suburban satellite campus

26. The class for returning students teaches time management techniques like
 A how to organize and use one’s time efficiently
 B how to talk to your teachers
 C making friends in class

27. The class that reviews study skills goes over
 A beginning English grammar
 B basic math skills
 C writing for academic classes

28. According to the dialogue, the woman can go online in order to
 A email fellow students
 B contact teachers
 C sign up for classes

29. The price of online classes is
 A the same as everything else
 B cheaper than going to either campus
 C more expensive than going to the city centre campus

30. Textbooks and other course materials are
 A free when taking the online course
 B available at campus bookstores
 C available online

Part 4: Questions 31-37
Complete the notes below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Source

31. There are some man-made materials like 
32. Before being used, material undergoes 
33. Wood should be cut and 
34. Stone should be cut and 

Selection

35. Aside from environmental factors, one should take  into account during construction.
36. Some properties of materials affect mood, such as  , texture, and color.
37. Use a mathematical formula to choose the type of wood, because  are subjective, which are ambiguous in verbal descriptions

Questions 38-40
Complete the table below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Material	Reflectance rate
Polished silver	almost 1.0
White painted plastic	approximately (38)……………….
Quarry tile	approximately (39)……………….
(40)……………………..	almost 0.0

(38) 
(39) 
(40) 

Part 1: Questions 1-6
Complete the notes below. Write NO MORE THAN ONE WORD AND/ OR A NUMBER for each answer.

Small claims tribunal – Claim form
Claimant’s name: Emily-Jane Appleby

Address: 1 Yeronga Street, (1) 
Postcode: 4105
Telephone No. (home): (2) 
Respondent: (3) 
Trading name: ABC appliances ltd
Address: (4)  avenue, Bardon
Postcode: (5) 
Telephone no. (work): 72324681
Date (of transaction): 3/2/2011
Warranty: (6) 

Questions 7-10
Complete the notes below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Full particulars of claim
Good: (7)  – (‘Mallard’ brand, ‘Whisper’ model, serial no. XY303)

Agreed to pay: (8) £ 

Good delivered on 5/3/2011

ABC appliances picked up the trade in on the same date.

Salesman said: Mallard Whisper model
• Uses less energy because it has shorter cycle
• Reduces the amount of (9)  used
• Whisper quiet

Complaint: the cycle is longer and the appliance is very (10) 

Part 2: Questions 11-14
Complete the sentences below. Write NO MORE THAN TWO WORDS for each answer.

11. The coach is comfortable because it is 
12. After all passengers are aboard, the coach will make its first stop at  Island
13. The ‘Tree top walk’ is above a 
14. Passengers will have a  with the alpacas before boarding the bus for home.

Questions 15-20
Complete the table below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

(15)                   (16) 
(17)                   (18) 
(19)                  (20) 

Part 3: Questions 21-25
Answer the questions below. Write NO MORE THAN TWO WORDS for each answer.

21. According to the liaison officer, what do volunteers help provide? 
22. What can volunteers help students check and correct? 
23. What aspects of students’ self-management can volunteers assist greatly with improving? 
24. What will volunteers try to develop in the students so that they exert themselves more? 
25. What is it that teachers have that allows them to respond to individual student requirements?

Many different 

Questions 26-30
Complete the summary below using the phrases from the box.

Sharon and Lester have different (26)  Sharon studied business while Lester studied science. They are volunteering to help out at a school which is increasing its students’ (27)  in a number of subject areas. The (28)  programme is well underway. It’s a well equipped school and the liaison officer is particularly impressed by the (29)  The school offers many things to do outside the curriculum and students are encouraged to take part in (30) 

A vocational learning experiences
B practical components
C self learning software
D academic backgrounds
E marine studies
F interesting developments
G scholastic competitions
H building and construction

Part 4: Questions 31-33
Complete the sentences below. Write NO MORE THAN TWO WORDS for each answer.

31. Someone in an anxiety state has worse  than normal.
32. A phobia may stem from heredity or 
33. The reason for the final breakdown is generally linked with  like the loss of a loved one or a health crisis.

Questions 34-40
Match the phobic state in the box to the symptoms below.

Choose your answers from the box and write the letters A-D next to questions 34-40.

Phobic States
A Single Phobia
B Agoraphobia
C Claustrophobia
D Social phobia

The sufferer:

34. Feels extremely shy in company 
35. Likes to sleep with the lights on 
36. Fears leaving the house 
37. Gets sweaty hands 
38. Fears a particular creature 
39. Fears small spaces 
40. Has difficulty speaking in front of other people 

Part 1: Questions 1-5
Complete the notes below. Write ONE WORD AND OR A NUMBER for each answer.

Celebrating 20 years

Budget for meal: (1) $ 

Meal C: cost – $50 per head
Consists of prawns, and seafood platter with (2)  and oysters

Meal D: cost – (3) $ 
Consists of (4)  with (5)  soup, dessert and coffee

Questions 6-10
Choose the correct letter A, B or C.

6. The function will take place on the
 A 14th
 B 18th
 C 20th

7. It will start at
 A 7 pm
 B 7.30 pm
 C 8 pm

8. The dress code will be
 A smart casual
 B formal
 C casual

9. Guests can
 A smoke freely
 B not smoke
 C smoke in special places

10. Guests should bring a
 A card
 B gift
 C large box

Part 2: Questions 11-15
Fill in the timeline.

Choose FIVE answers from the list and write the correct letter A-F next to questions 11-15.

(11)                   (12) 
(13)                  (14) 
(15) 

Questions 16-20
Complete the sentences. Write NO MORE THAN TWO WORDS for each answer.

Changes to University Plaza
16. Instead of concrete, the paths will be 
17. The rear corner will have 
18. The left hand strip will have a 
19. In the middle, there will be 
20. The walls will have 

Part 3: Questions 21-26
Complete the table below. Write NO MORE THAN TWO WORDS for each answer.

Physicist	Name of significant work	Reason for significance
Galileo	(21)………………..	It (22)…………………..
Newton	(23)…………………..	It (24)…………………..
Einstein	(25)…………………..	It (26)…………………..

(21)                (22) 
(23)                (24) 
(25)                (26) 

Questions 27-30
Choose the correct letter G, N or E. NB you may use a letter more than once.

Which scientist does each person think was the greatest?
27. Steve 
28. David 
29. Susan 
30. Peter 

G Galileo
N Newton
E Einstein

Part 4: Questions 31 and 32
Choose the correct letter A, B or C.

31. ‘Echo’ is an example of a
 A brand name
 B model name
 C symbol

32. Calvin Klein and Sara Lee
 A are very popular
 B are nice sounding names
 C have many products

Questions 33-35
Choose THREE answers from the list and write the correct letter A-F next to questions 33-35.

What type of name does each company use?

33. Amazon 
34. Safe and Sleek 
35. Kodak 

Type of name
A Acronym
B Descriptive
C Evocative
D Founders’ names
E Neologism
F Rhyming

Questions 36-40
Complete the table below. Write NO MORE THAN TWO WORDS for each answer.

Product	Logo/ symbol	Image
Marlboro	a cowboy	sponsorship of (36)………………..
Nike (37)…………….	a single tick	power, speed, (38)………………….
Rolex watches	a (39)………………….	solid, smart, reliable
Calvin Klein jean	the name	put forward by a series of (40)……………advertisements

(36)                  (37) 
(38)                  (39) 
(40) 

Part 1: Questions 1-4
Choose the correct letter A, B or C.

Types of membership – 2

1. How much is the life-time membership of the Society?
 A £1,535
 B £1,935
 C £1,537

2. How much does the ordinary membership cost per year?
 A £293
 B £396
 C £193

3. What are the opening times on week-days?
 A 9 am to 10 pm
 B 10 am to 9 pm
 C 10 am to 5 pm

4. What is the arts programme at the Society like?
 A limited
 B wide
 C interesting

Questions 5-10
Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER.

Name Margaret (5) 
Address 55 (6) 
Postcode (7) 
Work number 0207 895 2220 Extension (8) 
Payment terms by (9) 
Guest restrictions one per (10) 

Part 2: Questions 11 and 12
Choose TWO letters A-E.

What TWO changes to the organization of this year’s festival are mentioned?
 A free parking
 B free refreshments
 C new uniforms
 D free concert
 E large tents

Questions 13-15
Complete the table below. Write NO MORE THAN ONE WORD AND/OR A NUMBER for each answer.

Teams	Purpose	Meeting point	Time
Beach time	pick up litter	beach (13)…………..	8 am
Town team	arrange (14)………………	village hall	(15)…………….am

(13) 
(14) 
(15) 

Questions 16-20
Choose the correct letter A, B or C.

16. What does the speaker say about the judges in the competitions?
 A Most people judging will have some experience
 B None of the judges will have experience
 C Every judge will be experienced

17. The winner in each of the competitions will
 A be given vouchers
 B be awarded a cash prize
 C receive book-tokens

18. The profits from the marathon will be given to the Children’s Hospital to help
 A buy new specialist equipment
 B decorate the hospital wards
 C provide books for the children

19. Wardens will be needed at the car park because
 A they helped organize the parking well last year
 B the parking last year was disorganized
 C they will be needed to collect parking fees

20. Bags will be provided by the council
 A for all the rubbish
 B only for food rubbish
 C only for material that can be recycled

Part 3: Questions 21-23
Choose the correct letter A, B or C.

21. In the practice exams, the students did
 A two exams altogether
 B seven exams in total
 C eleven exams in total

22. Adam thinks that essay papers are
 A inappropriate for assessing theoretical medical knowledge
 B not good for assessing practical medical knowledge
 C suitable for testing theoretical medical knowledge

23. Mary criticizes multiple-choice questions, because
 A they require detailed instructions
 B they benefit women more than men
 C they favour men rather than women

Questions 24 and 25
Choose TWO letters A-E.

Which TWO aspects of the role-play examination are mentioned?
 A the rest stations
 B 24 test stations
 C the recording
 D the examiners
 E the simulated patients

Questions 26-30
Complete the summary below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

In the problem-solving tests, students had to work in groups of four people and (26)  to solve a problem. As they discussed the problem, (27)  watched them. As well as assessing the ability to speak, the problem-solving tested if people can (28)  , organize their thoughts and demonstrate they can be part of a (29)  Re-sits of the final exams are held in September. After that any problems are dealt with by (30) 

Part 4: Questions 31-33
Choose the correct letter A, B or C.

31. The Indian Ocean differs from the Atlantic and Pacific Oceans
 A by being closed in to the north
 B by being warmer than both
 C by extending into cold regions

32. Approximately how much of the world’s total ocean area does the Indian Ocean constitute?
 A 7%
 B 20%
 C 25%

33. The island of Madagascar is
 A the tip of a submerged ridge
 B the result of a volcanic eruption
 C structurally part of the continent of Africa

Questions 34 and 35
Complete the sentences below. Write NO MORE THAN TWO WORDS for each answer.

34. Oceanographers and meteorologists are monitoring changes in the Indian ocean’s temperature and 
35. An assessment is being made of the impact of the changes on low-lying  and 

Questions 36-40
Complete the flow-chart below. Write NO MORE THAN THREE WORDS for each answer .

Data Processing

Step 1: Ship off Antarctica

Step 2: Buoys anchored at sea

Step 3: Five buoys off Antarctica which are (36)………….and icebergs

Step 4: Satellites recording the (37)……………of icebergs

Step 5: (38)……………data received at institute

Step 6: Constantly processed by a (39)…………of computers

Step 7: Data collated

Step 8: Then analysed by (40)……………around the world

(36)                   (37) 
(38)                   (39) 
(40)