Category: IELTS Listening

Section 1: Questions 1-5
Complete the following form with NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

PERSONAL DETAILS FOR HOMESTAY APPLICATION

First Name	(1)………………….
Family Name	Yuichini
Gender	Female
Age	28
Passport Number	(2)………………….
Nationality	Japanese
Course enrolled	(3)……………………….
Length of the course	(4)……………………….
Homestay time	(5)……………………..

(1)                 (2) 
(3)                (4) 
(5) 

Question 6
Mark TWO letter that represent the correct answer.

6. Which kind of family does the girls prefer?
 A A big family with many young children
 В A family without smoker or drinkers
 С A family without any pets
 D A family with many animals or pets

Questions 7-10
Fill in the blanks with NO MORE THAN THREE WORDS for each answer.

7. Although the girl is not a vegetarian, she doesn’t eat a lot of meat. Her favourite food is 
8. The girls has given up playing handball. Now, she just play  with her friends at weekends.
9. The girl does not like the bus because they are always late. She would rather 
10. The girl can get the information about the homestay family that she wants 

Section 2: Questions 11-20
Complete the notes by filling in the blanks with NO MORE THAN THREE WORDS AND/OR NUMBER for each answer.

NOTES

VISAS
Now Eznina visas are needed by almost all nationalities.
Normal visas last (11) 
You need to pay (12)  for the visa.
Price may change from time to time
Some Enzian consulates neighbouring countries require you to provide a letter to (13) 
You can get information of major embassies on (14)  of the student handbook.
If you want to re-enter Eznia, you must get a multi-entry visa.

SOME MISCELLANEOUS GENERAL ADVICE
If you carry a lot of money, you need to complete a (15) 
Remember to declare all your items, especially expensive items, on a (16) 
You are advised to carry a health certificate. The one you need is the (17) 

NOTES FOR STUDENTS
If you wish to get a youth fare card, you should show your (18) 
Due to the bureaucracy in Eznia, you are advised to take at least (19)  passport photos with you.

CURRENCY
Pounds and US dollars are not very useful now in Eznia, so you should take (20)  or  with you.

Section 3: Questions 21-24
Complete the sentences below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

21. The woman being interviewed is now working in the bank. Her occupation is 
22. The woman usually spends about  when she goes shopping.
23. The woman often goes to  because she finds them convenient.
24. According to the woman,  is/are her most difficult thing(s) to buy.

Questions 25-27
Fill in the blanks with ONE WORD AND/OR A NUMBER for each answer.

• 50% of the people being interviewed spend (25)  a month.
• 15% of the people being interviewed spend (26) a month.
• 35% of the people being interviewed spend (27) a month.

Questions 28-30
Mark THREE letter that represent the correct answer.

Most of the people being interviewed think that…………………………….is/are most difficult to buy.

 A Books
 B Study Materials
 C Foods
 D Trousers
 E Shoes
 F Sportswear

Section 4: Questions 31-40
Choose the correct letter, A, B, or С.

31. What does the lecturer provide for those who are interested in doing extra reading?
 A Personal consultation sessions.
 B Extra materials, such as a booklist.
 C Mid-term examination.
 D Free glasses.

32. In the past, time management meant you needed to
 A reduce your stress.
 B plan for every hour of the week.
 C own a good watch.
 D set goals and try to achieve these goals.

33. Today, wise time management means you need to
 A set goals and work in a systematic way.
 B work faster.
 C set an overview of your assignment.
 D make a list, plan for everything and try to stick to this plan.

34. In this college, students are assigned ____________ at the end of each semester.
 A team projects.
 B final term examinations.
 C essays.
 D time management courses.

35. One sign he lecturer mentions that students feel under pressure is
 A library books go missing.
 B students get angry for no reason.
 C lower class attendance rates.
 D trouble at the library.

36. What kind of suggestion does the lecturer give to the students?
 A Making a very detailed plan of their daily activities.
 B Not being so stressed just because there is an assignment.
 C A regular one-hour session in their personal timetables.
 D Wearing comfortable shoes.

37. According to the lecturer, there are three kinds of planners. They are:
 A one weekly planner, one daily planner and one hour planner.
 B one yearly planner, one weekly planner and one daily planner.
 C one term planner, one monthly planner and one weekly planner.
 D one term planner, one weekly and one daily planner.

38. If you want to set an overview of your time, you should need at least
 A one week.
 B half a week.
 C one month.
 D one term.

39. The daily planner of time is mainly concerned with
 A the detailed planning.
 B how to plan all available time.
 C TV schedules.
 D an overview of everything you need to do for several days.

40. According to the lecturer, wise time management may have the following benefit:
 A having more time to spend on relaxation and other activities.
 B improving your performance in the final term assignment.
 C helping you write better essays.
 D improving your memory.

Part 1: Questions 1-5
Complete the table below. Write NO MORE THAN THREE WORDS AND/ OR A NUMBER for each answer.

Main programme Day 1

Time	Place	Activity
9 am	(1)………………………	Welcome talk by Director of Studies
9.30 am		Talk by the (2)……………..
10am		Break
(3)………………..am	Classroom 4	(4)………………….
12.30 am	(5)…………………..	Lunch

(1)                  (2) 
(3)                 (4) 
(5) 

Questions 6-10
Label the places on the map below.

(6)                    (7)  
(8)                    (9)  
(10) 

Part 2: Questions 11-20

Complete the notes below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

(11)            (12) 
(13)           (14) 
(15)           (16) 
(17)           (18) 
(19)           (20) 

Part 3: Questions 21-28
Complete the notes below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Name: John Evans
Degree: French with (21) 
Duration of studies: 4 years
NOTE: (22)  months spent in Bruges, Belgium
Previous employment 1
Job: translator for restoration projects
Organization: (23) 
Duties: liaising between building owners and (24) 
Duration of job: (25)  months
Previous employment 2
Job: translator and translation (26) 
Organization: BCFC
Duties: translation, coordinating translations in other (27) 
Duration of job: (28)  months

Questions 29 and 30
Choose the correct letter A, B or C.

29. John hoped to train as a teacher because
 A he hated working in the bank
 B he wants to return from Paris
 C he has always wanted to

30. John says living in France improved his
 A French
 B cultural awareness
 C French and cultural awareness

Part 4: Question 31
Which picture shows the instrument described?

A. 
B. 
C. 

Questions 32-35
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

Part	Material	Original or new?
Blowpipe	(32)…………………..	New
Air bag	Leather	(33)……………………
Main pipe	(34)…………………..	Original
Reed	Reed	(35)……………………

(32) 
(33) 
(34) 
(35) 

Questions 36-40
Choose the correct letter A, B or C.

36. The Kentish pipe can be played
 A in one way only
 B in two ways
 C in several ways

37. The air bag allows the player to play
 A without pauses
 B for a very long time
 C in many different styles

38. Music originally written for Kentish pipe
 A is very traditional
 B is very fast
 C no longer exists

39. Geoffrey will play 17th century music
 A written by his colleagues
 B found by his colleagues
 C adapted by his colleagues

40. He will also play
 A classic rock tunes
 B a range of modern music
 C some familiar classical pieces

Part 1: Questions 1 and 2
Complete the notes below. Write NO MORE THAN THREE WORDS AND/ OR A NUMBER for each answer.

Report on abandoned vehicle
Name of caller: Mrs Shefford

Address: 41, (1)  Barrowdale WH45JP
Telephone: (2) 
Vehicle location: in (3)  near main road
Type of vehicle: (4) 
Make: Catala
Model: (5) 
Present color of vehicle: (6) 
Vehicle number: S 322 GEC
General condition: poor – one (7)  , cracked windscreen
Length of time at site: (8) 
Land belongs to: (9) 
Last owner: no information available
Other notes: vehicle does not belong to a (10)  resident

Part 2: Questions 11-17
Complete the sentences below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

The story of John Manjiro
11. Manjiro started work as a  when he was still a young boy.

12. He spent  on a deserted island before he was rescued.

13. He became friends with William Whitefield who was a ship’s 

14. The cost of Manjiro’s  in America was covered by the Whitefield family.

15. Manjiro eventually returned to Japan, where he carried out important work as a teacher and 

16. Fairhaven and Tosashimizu are now officially 

17. Every two years, the John Manjiro  is held in Fairhaven.

Questions 18-20
Label the map below. Write the correct letter A-I next to questions 18-20.

18. Whitefield family house 
19. Old Oxford school 
20. School of Navigation 

Part 3: Questions 21-23
Choose the correct letter A, B or C.

21. What is the main thing Julia feels she has gained from her experience in retail?
 A better understanding of customer attitudes
 B improved ability to predict fashion trends
 C more skill in setting priorities in her work

22. Why is Julia interested in doing the postgraduate course?
 A it will enable her to develop new types of technology
 B it will allow her to specialize in a design area of her choice
 C it will provide managerial training focusing on her needs

23. What would Julia like to do after she has completed the postgraduate course?
 A work overseas
 B start her own business
 C stay in an academic environment

Questions 24-27
What does each university facility have?

Choose your answers from the box and write correct letter A-G next to questions 24-27.

A laboratories
B rooms for individual study
C inter-disciplinary focus
D introductory course
E purpose built premises
F cafeteria
G emphasis on creative use

24. Library 
25. Computer centre 
26. Photomedia 
27. Time based media 

Questions 28-30
Complete the summary below. Write NO MORE THAN TWO WORDS for each answer.

MA in fashion design: Assessment

Assessment includes three (28)  which take place at the end of the stages of the degree. Final assessment is based on a project and includes the students’ (29)  in the form of a written report and the (30)  to which representatives of fashion companies are invited.

Part 4: Questions 31-40
Complete the notes below. Write NO MORE THAN THREE WORDS for each answer.

Laughter

The nature of laughter
• Laughter is a (31)  process – involves movement and sound
• It is controlled by our (32) 

Reasons for laughter
• Only 10% of laughter is caused by jokes or funny stories
• May have begun as sign of (33)  after a dangerous situation
• Nowadays may help to develop (34)  within a group
• Connected to (35)  (e.g. use of humor by politicians or bosses)
• May be related to male/ female differences (e.g. women laugh more at male speakers)
• May be used in a (36)  way to keep someone out of a group

Benefits of laughter
• Safe method for the (37)  of emotions such as anger and sadness
• Provides good aerobic exercise
• Leads to drop in levels of stress-related (38) 
• Improved the (39) 
• Can stop (40)  and improve sleep

Part 1: Questions 1-3
Choose the correct letter A-D.

1. How much is the beginner’s course?
 A $190
 B $320
 C $330
 D $430

2. What does the club insurance cover?
 A injury to yourself
 B injury to your equipment
 C damage to people’s property
 D loss of personal belongings

3. How do the girls want to travel?
 A public transport
 B private bus
 C car
 D bicycle

Questions 4-7
Complete the notes below. Write NO MORE THAN THREE WORDS for each answer.

Telephone Memo
Name: Maria Gentle
Address: C10 Mr and Mrs (4) 
(5)  Newcastle
Fax no.: 0249 (6) 
Type of card: (7) 

Questions 8 and 9
Circle TWO letters from A-G.

8. Which TWO of the following items must people take with them?
 A sandals
 B old clothes
 C pullover
 D shirt with long sleeves
 E soft drinks
 F hat
 G sunglasses

9. Which TWO accommodation options mentioned are near the paragliding school?
 A camping
 B youth hostel
 C family
 D backpackers
 E caravan park
 F bed and breakfast
 G cheap hotel

Question 10
Write NO MORE THE THREE WORDS for the answer.

10. Which weekend do the girls decide to go? 

Part 2: Questions 11-13
Complete the notes below. Write NO MORE THAN THREE WORDS for each answer.

Trip to Mungo National Park
Organiser: Alan Moore
Purpose of the trip: (11) 
Recorded years of Aboriginal life: (12) 
Main feature of park is the: (13) 

Questions 14 and 15
Choose the correct letter A-C.

14. What took Alan by surprise?
 A the amount of rain
 B the main feature of the park
 C evidence of Aboriginal life

15. How did Alan feel about having to wait in the park becaue of rain?
 A he reluctantly accepted it
 B he war irritated by the rain
 C it made no difference to his enjoyment

Questions 16-18
Circle THREE letters A-F.

What does Alan say about those who helped him?
 A there were no other campers nearby
 B they willingly helped in the search
 C they kept our spirits up
 D they provided some dry clothes
 E the park ranger was unable to get through
 F the helicopter pilot led the search very well

Questions 19 and 20
Circle TWO letters A-F.

What does Alan say about the discoveries on the wall?
 A he took photos of them
 B they could be clearly seen
 C some were large
 D they were unique
 E they proved to be ancient

Part 3: Questions 21-25
Complete the table below. Write NO MORE THAN THREE WORDS for each answer.

	BEN	SALLY
Day of arrival	Sunday	(21)…………………
Subject	Architecture	(22)…………………
Number of textbooks	(23)…………………	(24)…………………
Day of first lecture	Tuesday	(25)…………………

(21)                 (22) 
(23)                 (24) 
(25) 

Questions 26-30
Write NO MORE THAN THREE WORDS for each answer.

26. What is Sally’s study strategy in lectures? 

27. What is Ben’s study strategy for reading? 

28. What is the subject of Ben’s first lecture? 

29. What is the title of Ben’s first tutorial paper? 

30. What is the subject of Sally’s first tutorial paper? 

Part 4: Questions 31-35
Complete the table below. Write NO MORE THAN THREE WORDS for each answer.

Type of course	Name and duration	Entry requirements
Certificate	Certificate in Psychology – 6 months	None
Undergraduate diploma	Diploma in Psychology – (31)……………..	(32)…………………
First degree	(33)………………… – 3 years	Undergraduate admission to university
Masters degree	Mater of Psychology – 18 months	(34)………………………
Graduate diploma	(35)………………… – 12 months	Appropriate honors degree

(31) 
(32) 
(33) 
(34) 
(35) 

Questions 36-40
Complete the table below. Write the appropriate letters A-G next to questions 36-40.

Course	Type of job
Certificate	(36)…………………………
Undergraduate diploma	(37)…………………………
First degree	(38)…………………………
Masters degree	(39)…………………………
Clinical diploma	(40)…………………………

Type of job
A a job requiring an unspecified degree
B working with people who are ill
C managing a factory
D a research psychologist
E a housewife with time on her hands
F a part time student
G a career in an insurance office

(36) 
(37) 
(38) 
(39) 
(40) 

Part 1: Questions 1-5
Complete the notes below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

KT Furniture customer order form

Customer details
Caller’s name: Sue Brown
Company name: (1) 
Address: (2)  Trading estate, 210 new hampton road south down
Contact number: (3)  (mobile)
Delivery option: 1 or 2 (no (4)  )
Method of payment: credit card, Type: (5) 

Questions 6-10
Complete the table below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Item	Code	Color	Quantity
Office chairs	ASP 23	(6)………………………	5
(7)………………..	(8)………………..		2
Leather sofa	DFD 33	(9)…………………..	1
(10)……………….	TX 22	silver	1

(6)                     (7)   
(8)                     (9)   
(10) 

Part 2: Questions 11-17
Complete the sentences below. Write NO MORE THAN TWO WORDS for each answer.

Marathon – tips for spectators
11. To enjoy the day, make sure you  it first.
12. Travel  within the city centre.
13. Wear  on the day.
14. Check the  the night before the marathon
15. Let the  give drinks to runners.
16. Ray on one side of the road to avoid 
17. Don’t arrange to meet runners near the 

Questions 18-20
What does she speaker say about the following forms of transport?

Write the correct letter, A, B, C, or E next to questions 18-20

A will take more passengers than usual
B will suit people who want to see the start of the race
C waiting times will be longer than usual
D will have fewer staff than usual
E some work schedules will change

18. taxis 

19. trams 

20. buses 

Part 3: Questions 21-26
Choose the correct letter, A, B or C.

21. What does Ahmed say about last week’s seminar?
 A He wasn’t aide to get there on time.
 B He didn’t know all the modems.
 C He couldn’t understand everything.

22. What does the tutor say about Ahmed’s preparation for the seminar?
 A He was better prepared than some students.
 B He completed some useful work.
 C He read some useful articles.

23. What does Ahmed say about his participation in the seminar?
 A He tended to speak to his neighbour only.
 B He spoke when other students were talking.
 C He felt embarrassed when students looked at him

24. What does Ahmed worry about most in seminars?
 A speaking at the right time
 B taking enough notes
 C staying focused

25. What does Ahmed say about his role in the group?
 A He hasn’t thought about it.
 B He’d like to change
 C He feels he is acting a part.

26. At the next seminar, Ahmed, tutor suggests that he should
 A give other modems more help with their work.
 B observe the behaviour of other students.
 C ask other students for their views.

Questions 27 and 28
Choose TWO letters A-E.

Which TWO strategies does the tutor suggest for the next seminar?

 A speak more frequently
 B behave in a confident manner
 C sit next to someone helpful
 D listen to what other people say
 E think of questions to ask

Questions 29 and 30
Choose TWO letters A-E.

Which TWO suggestions does the tutor make about taking note?

 A plan them before the seminar
 B note down key words that people say
 C note points to say late
 D include self-analysis
 E rewrite them after the seminar

Part 4: Questions 31-40
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

DESERT PLANTS

Background
• Deserts found in what is known as a (31)  (or dry area)
• Annual rainfall, if any, amounts to (32) 
• Soil contains a lot of salt and (33) 

General adaptations of desert plants
• They can (34)  and store water
• They have features that reduce water loss.

Examples of adaptations
• Saguaro Cactus: stores water in its (35) 
• Barrel Cactus: can (36)  or shrink according to weather
• Old Man Cactus: has (37)  that reflect the sun
• Prickly Pear Cactus: has (38)  to keep away animals
• Desert Spoon: leaves are (39)  to reduce water loss
• Aloe Plant: leaf surface acts like a (40)  covering and keeps water inside

Part 1: Questions 1-7
Complete the form below. Write NO MORE THAN TWO WORDS OR A NUMBER for each answer.

Go-travel booking form

Name: (1) 
Source of enquiry: saw ad in (2)  magazine
Holiday reference: (3) 
Number of people: (4) 
Preferred departure dates: (5) 
Number of nights: (6) 
Type of insurance: (7) 

Questions 8-10
Choose THREE letters A-H.

Which THREE options does the woman want to book?

A arts demonstration
B dance show
C museums trip
D bus tour at night
E picnic lunches
F river trip
G room with balcony
H trip to mountains

(8)   
(9)   
(10) 

Part 2: Questions 11-17
Complete the notes below. Write NO MORE THAN THREE WORDS AND/ OR A NUMBER for each answer.

Run-well charity
Background to Run-Well charity
• Set up in (11) 
• Aim: raise money for the (12) 

Race details
• Teams to supply own (13) 
• Teams should (14)  together
• Important to bring enough (15) 
• Race will finish in the (16) 
• Prizes given by the (17) 

Questions 18-20
Choose THREE letters A-H.

Which THREE ways of raising money for the charity are recommended?

A badges
B bread and cake stall
C swimming event
D concert
E door to door collecting
F picnic
G postcards
H quiz
I second hand sale

(18) 
(19) 
(20) 

Part 3: Questions 21-26
Write the correct letter A, B or C next to questions 21-26.

What do the students decide about each topic for Joe’s presentation?
A Joe will definitely include this topic
B Joe might include this topic
C Joe will not include this topic

21. cultural aspects of naming people 
22. similarities across languages in naming practices 
23. meanings of first names 
24. place names describing geographic features 
25 influence of immigration on place names 
26. origins of names of countries 

Questions 27-30
Complete the summary below. Write NO MORE THAN TWO WORDS for each answer.

Researchers showed a group of students many common nouns, brand names and (27)  Students found it easier to identify brand names when they were shown in (28)  Researchers think that (29)  is important in making brand names special within the brain. Brand names create a number of (30)  within the brain.

Part 4: Questions 31-40
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

Gas balloons
Uses:
• Instead of (31)  in the US civil war
• To make (32) 
• To (33)  for research
• As part of studies of (34) 

Hot air balloons
Create less (35)  than gas balloons

Airships
Early examples had no (36)  for crew

To be efficient needed a (37) 

Development of large airships stopped because of:
• Success of (38) 
• Series of (39) 

Recent interest in use for carrying (40)

Part 1: Questions 1-10
Complete the form below. Write NO MORE THAN TWO WORDS OR A NUMBER.

Short stay accommodation

Family name: Mackinlay

First name: (1) 
Country of origin: (2) 
Date of arrival: (3) 
Number of tenants: (4) 
Length of stay: 2 weeks
Purpose of visit: (5) 
Type of accommodation: (6) 
Number of bedrooms: 1 or 2
Car parking: off street and (7) 
General area: near the beach
Other requirements: near (8) 
Name of town: (9) 
Client’s email: smac13@hotmail.com
Price range: up to (10) $  a week

Part 2: Questions 11-14
Choose the correct letter A, B or C.

11. Refreshments will be served
 A at the front counter
 B in the lobby
 C at the back of the hall

12. Nick Noble advertise
 A on the radio
 B on a billboard
 C in the newspaper

13. The original number of founding members was about
 A 12
 B 20
 C 200

14. The club provides activities primarily for reasonably fit
 A males up to 75
 B females with young children
 C males and females of any age

Questions 15-20
Complete the table below. Write NO MORE THAN ONE WORD AND/ OR A NUMBER for each answer.

Activity	Days	Duration	Contact person
(15)…………..	Tuesday and Saturday	About 3-5 hours	Coordinator
(16)……………….	Thursday and Sunday	Up to 3 hours	(17)………………
Wanderers	Sunday	(18)…………………	Leader
(19)…………..weekends	Saturday and Sunday	All weekend	(20)……………….

(15)               (16) 
(17)               (18) 
(19)              (20) 

Part 3: Questions 21-26
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

Globalization and educational change
• New Code (21) 
• Aims-analysis of educational problems arising from globalization
• Chance to research and (22)  progress of educational change
• Investigate influence of culture and (23)  on education
• Argue advantages and disadvantages of reorganization of public education in own country with regard to globalization
• Consider the (24)  of globalization on diversity of national curricula across richer and poorer countries
• Assignment 1 – power point presentation (ungraded) + (25)  (30%)
• Assignment 2 – take part in (26)  (20%) + essay (50%)

Questions 27-30
Complete the table below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Author	Title	Date
(27)……………….	Comparative education	2007
Elliot	Educational issues of the new millennium	(28)………………..
(29)…………………	Education and globalization	2009
York	Globalization and (30)……………………….	2010

(27)                 (28) 
(29)                 (30) 

Part 4: Questions 31-37
Complete the summary below. Write NO MORE THAN TWO WORDS for each answer.

Everyday the human body is fighting off (31)  by destructive pathogens. A person in good health has natural protection in the form of an immune system which works best against familiar microorganisms which may have been encountered during a previous (32)  or passed on by the mother before or after birth.

Vaccination is a way to cause (33)  immunisation by introducing a small amout of pathogen into the body – just enough for the body’s (34)  to react by making antibodies. Passive immunization can be used as a way of treating someone who is already sick. Proteins from animal (35)  are introduced into the patient to give him the necessary antibodies to fight the disease.

Dr. Edward Jenner observed that people who had suffered and recovered from a serious disease called smallpox did not get it again. He also noted that victims of milder disease, cowpox which they caught from (36)  were immune to smallpox. He carried out a successful (37)  by deliberately giving a child cowpox in order to make him immune to smallpox.

Questions 38-40
Complete the diagram below. Choose your answers from the box below and write the letters A-F next to questions 38-40.

(38) 
(39) 
(40) 

Part 1: Questions 1-5
Complete the notes below. Write NO MORE THAN TWO WORDS.

Tauber Insurance Company

Insurance type:     vehicle

Policy#: (1) 
Make and model: Masda Marvel
Engine size: (2) 
Name: Lisa Marie Haethcote
Date of birth: (3)  1955
Password: (4) 
Change valuation? Yes
Reduce value to: (5) $ 

Questions 6-10
Complete the notes below. Write NO MORE THAN TWO WORDS.

Notes to be added to policy:
Add new driver:
• Name: Samuel Michaels
• Age: 28
• Relationship to main driver: (6) 
Reason:
• (7) 
Client/ new driver to provide:
• Verified (8)  of driver’s licence
• Clean driving (9) 
Start date:
• (10)  cover for 2 weeks from today
• Full cover when paperwork approved

Part 2: Questions 11-16
Complete the sentences below. Write NO MORE THAN TWO WORDS for each answer.

11. You can become more confident by using 

12. More confidence results in better 

13. A good strategy to build confidence is to get rid of negative memories of mistakes and failures and instead concentrate on 

14. Frequent  of positive imagery is necessary for success.

15. Mental positivity is not enough-you also have to act in a confident manner-so  is important too.

16. Setting and achieving goals results in brain activity that brings about an experience of 

Questions 17-20
Complete the flow chart below. Write NO MORE THAN TWO WORDS for each answer.

(17)                (18)  
(19)               (20) 

Part 3: Questions 21-23
Choose the correct letter A, B or C.

21. Julia and Bob’s science project is due
 A next week
 B next month
 C next year

22. All the materials they use must be
 A recycled
 B inexpensive
 C available in the lab

23. A Cartesian diver was called a devil by some people because
 A they saw it was black
 B they believed in the supernatural
 C they wanted the inventor to be famous

Questions 24 and 25
Choose TWO letters A-E.

Julia and Bob find some of the items they need
 A in Bob’s pencil case and the recycling bin
 B in the cafeteria and the Resource Centre
 C in the shop and Julia’s locker
 D in Bob’s bag and his pocket
 E in Tara’s packet and on the floor

Questions 26-30
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

Assembly
Step 1: fold (26)  in half
Step 2: use (27)  to secure the ends
Step 3: attach (28)  to diver
Step 4: fill bottle with water and replace (29) 
Step 5: demonstrate by squeezing and releasing bottle. Compression causes diver to sink because diver becomes (30)

Part 4: Questions 31-35
Answer the questions below. Write NO MORE THAN THREE WORDS AND/ OR A NUMBER for each answer.

31. When did Mt. Pinatubo erupt for the first time? 

32. When was the earthquake measuring 7.8 recorded? 

33. When did the experts begin to study Mt. Pinatubo? 

34. What fell on the local villages on 2nd April? 

35. What does a ‘level 5’ alert mean? 

Questions 36-40
Complete the sentences below. Write NO MORE THAN THREE WORDS AND/ OR A NUMBER for each answer.

Several large earthquakes were triggered by the eruption of Pinatubo on 15th June 1991 because of the (36)  of the summit. The caldera thus created considerably reduced the height of the mountain. At the same time (37)  was passing by and the rain associated with it mixed with the cinders in the air to form a substance called tephra which fell on the (38)  of homes causing them to collapse, crushing hundreds of people.

During the eruption large amounts of Sulphur dioxide gas were emitted, which combined with (39)  to make sulphuric acid which was responsible for a great deal of ozone depletion above Antarctica. The overall effect of the cloud from this great eruption was the lowering of (40) 

Part 1: Questions 1-5
Complete the notes below. Write NO MORE THAN ONE WORD OR A NUMBER.

Library application form
Surname: Price

First name: Angela Mary
Address: apartment 3, 86 (1)  street, Pimlico
Post code: (2) 
Telephone: 8763 5142 (home)
(3)  (work)
Driver’s licence number: (4) 
Date of birth: Day: 24 Month: (5)  Year: 1981

Questions 6-8
Circle THREE letters A-F.

What type of books does Angela like?
 A sport
 B travel
 C classics
 D history
 E cooking
 F nature

Questions 9 and 10
Write NO MORE THAN THREE WORDS for each answer.

9. How much does it cost to join the library? 
10. When will Angela’s card be ready? 

Part 2: Questions 11 and 12
Choose the correct letter A, B or C.

11. What is one of the new advantages in the dining facilities?
 A more students
 B more variety
 C more service

12. What was one problem with the dining options last year?
 A students did not have enough to eat
 B students has to pay too much money
 C students had to eat whatever was served

Questions 13 and 14
Write NO MORE THAN THREE WORDS for each answer.

13.  and pasta are an example of   food
14. American food consists of  

Questions 15-18
Choose the correct letter A, B or C.

15. Why does the school say the food will be better?
 A they hired real chefs
 B The food is more expensive
 C they will make more kinds

16. When will the dining facilities open and close?
 A 6 am and 12 pm
 B 6 am and 12 am
 C 12 pm and 6 pm
 D 12 pm and 6 am

17. What can students do if they are hungry in the afternoon?
 A go out and buy food on the street
 B wait till dinner time
 C go to the student store for snacks

18. What must you do to eat in the dining facilities if you are not a student?
 A purchase a dining facility card
 B purchase meals at the door
 C purchase meals from other students

Questions 19 and 20
Select TWO answers.

Which of the following are rules of the dining facilities?
 A do not waste food
 B you may bring friends in to eat
 C bring your own plates and trays
 D clean your own plates and trays
 E don’t litter

Part 3: Questions 21-25
Complete the table below. Write NO MORE THAN THREE WORDS for each answer.

Forms of dog training	Examples
Obedience training	– Sit – (21)………………….
Spoken commands	– (22)………………………..
Guard training	– Patrolling – (23)……………….
Attack training	– Knocking someone down – (24)…………………..
Search training	– (25)…………………….

(21)                  (22) 
(23)                 (24) 
(25) 

Questions 26-30
Write the appropriate letter A-C next to questions 26-30

According to the speaker for which dogs are the following kinds of training most useful?
A small dogs
B intelligent dogs
C large dogs

26. physical training 
27. search training 
28. attack training 
29. barking 
30. biting 

Part 4: Questions 31-36
Complete the table below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Facility	Location	Hours	Items provided
Dining hall	1st floor	(31)……………….	Food
Gym and recreational hall	(32)……………	10 am to 10 pm	Treadmills, weight set (33)……………
Kitchen	(34)………………….	(35)………………..	(36)……………..microwave oven, store

(31) 
(32) 
(33) 
(34) 
(35) 
(36) 

Questions 37-40
Complete the sentences below. Write NO MORE THAN THREE WORDS AND/ OR A NUMBER for each answer.

37. List three activities that Saturday Morning Outings have included in the past 

38. There are  spaces available for the volleyball team.

39. The first rule of the building:  must be kept to a minimum after 11 pm. The second rule of the building: All visitors must sign in at the front of the building.

40. The third rule of the building:  are not permitted in the building.

Part 1: Questions 1-6
Choose the correct letter A, B or C.

1. The Family Welcome event in the art gallery begins at
 A 10 am
 B 10.30 am
 C 2 pm

2. The film that is now shown in the Family Welcome event is about
 A sculpture
 B painting
 C ceramics

3. When do most of the free concerts take place?
 A in the morning
 B at lunchtime
 C in the evening

4. Where will the 4 pm concert of Latin American music take place?
 A in a museum
 B in a theatre
 C in a library

5. The boat race begins at
 A summer pool
 B Charlesworth bridge
 C Oxford marina

6. One of the boat race teams
 A won a regional competition earlier this year
 B has represented the region in a national competition
 C has won several regional competitions

Questions 7-10
Complete the sentences below. Write ONE WORD ONLY for each answer.

Paxton Nature Reserve
7. Paxton is a good for seeing rare  all year around.
8. This is a particularly good time for seeing certain unusual 
9. Visitors will be able to learn about  and then collect some.
10. Part of the  has been made suitable for swimming.

Part 2: Questions 11-15
Choose the correct letter A, B or C.

Changes in Barford over the last 50 years

11. In Shona’s opinion why do fewer people use buses in Barford these days?
 A the buses are old and uncomfortable
 B fares have gone up too much
 C there are not so many bus routes

12. What change in the road network is known to have benefitted the town most?
 A the construction of a bypass
 B the development of cycle paths
 C the banning of cars from certain streets

13. What is the problem affecting shopping in the town centre?
 A lack of parking spaces
 B lack of major retailers
 C lack of restaurants and cafes

14. What does Shona say about medical facilities in Barford?
 A there is no hospital
 B new medical practices are planned
 C the number of dentists is too low

15. The largest number of people are employed in
 A manufacturing
 B services
 C education

Questions 16-20
What is planned for each of the following facilities?

Choose FIVE answers from the box and write the correct letter A-G next to questions 16-20

Plans
A it will move to a new location
B it will have its opening hours extended
C it will be refurbished
D it will be used for a different purpose
E it will have its opening hours reduced
F it will have new management
G it will be expanded

Facilities
16. railway station car park 
17. cinema 
18. indoor market 
19. library 
20. nature reserve 

Part 3: Questions 21-26
Complete the table below. Write ONE WORD ONLY for each answer.

Subject of drawing	Change to be made
A (21)……………..surrounded by trees	Add Malcolm and a (22)…………………noticing him
People who are (23)……………….outside the forest	Add Malcolm sitting on a tree trunk and (24)…………..
Ice shakes on (25)………………covered with ice	Add a (26)……………..for each person

(21)                  (22) 
(23)                 (24) 
(25)                 (26) 

Questions 27-30
Who is going to write each of the following parts of the report?

Write the correct letter A-D next to questions 27-30.

A Helen only
B Jeremy only
C both Helen and Jeremy
D neither Helen nor Jeremy

Parts of the report
27. how they planned the project 

28. how they had ideas for their stories 

29. an interpretation of their stories 

30. comments on the illustrations 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Ethnography in Business
Ethnography: research which explores human cultures
It can be used in business:
• To investigate customer needs and (31) 
• To help companies develop new designs

Examples of ethnographic research in business

Kitchen equipment
• Researchers found that cooks could not easily see the (32)  in measuring cups

Cell phone
• In Uganda, customers paid to use the cell phones of entrepreneurs.
• These customers wanted to check the (33)  used.

Computer companies
• There was a need to develop (34)  to improve communication between system administrators and colleagues.

Hospitals
• Nurses needed to access information about (35)  in different parts of the hospital

Airlines
• Respondents recorded information about their (36)  while travelling.

Principles of ethnographic research in business
• The researched does not start off with a hypothesis
• Participants may be selected by criteria such as age, (37)  or product used
• The participants must feel (38)  about taking part in the research.
• There is usually direct (39)  of the participants
• The interview is guided by the participant
• A lot of time is needed for the (40)  of the data.
• Researchers look for a meaningful pattern in the data.