Author: theieltsbridge

Part 1: Questions 1-10
Complete the notes below. Write ONE WORD OR A NUMBER.

Moving to Banford City

Linda recommends living in suburb of: Dalton

Accommodation
• Average rent: (1) £  a month

Transport
• Linda travels to work by (2) 
• Limited (3)  in city centre
• Trains to London every (4)  minutes
• Poor train service at (5) 

Advantages of living in Banford
• New (6)  opened recently
• (7)  has excellent reputation
• Good (8)  on Bridge Street

Meet Linda
• Meet Linda on (9)  after 5.30 pm
• In the (10)  opposite the station

Part 2: Questions 11-16

What advantages does the speaker mention for each of the following physical activities?

Choose SIX answers from the box and write the correct letter A-G next to questions 11-16

Advantages
A not dependent on season
B enjoyable
C low risk of injury
D fitness level unimportant
E sociable
F fast results
G motivating

Physical Activities
11. using a gym 
12. running 
13. swimming 
14. cycling 
15. doing yoga 
16. training with a personal trainer 

Questions 17 and 18

Choose TWO letters A-E.

For which TWO reasons does the speaker say people give up going to the gym?

 A lack of time
 B loss of confidence
 C too much effort required
 D high costs
 E feeling less successful than others

Questions 19 and 20
Choose TWO letters A-E,

Which TWO pieces of advice does the speaker give for setting goals?

 A write goals down
 B have achievable aims
 C set a time limit
 D give yourself rewards
 E challenge yourself

Part 3: Questions 21-24
Choose the correct letter A, B or C.

Project on using natural dyes to colour fabrics

21. What first inspired Jim to choose this project?
 A textiles displayed in an exhibition
 B a book about a botanic garden
 C carpets he saw on holiday

22. Jim eventually decided to do a practical investigation which involved
 A using a range of dyes with different fibres
 B applying different dyes to one type of fibre
 C testing one dye and a range of fibres

23. When doing his experiments Jim was surprised by
 A how much natural material was needed to make the dye
 B the fact that dyes were widely available on the internet
 C the time that he had to leave the fabric in the dye

24. What problem did Jim have with using tartrazine as a fabric dye?
 A it caused a slight allergic reaction
 B it was not a permanent dye on cotton
 C it was ineffective when used on nylon

Questions 25-30

What problem is identified with each of the following natural dyes?

Choose SIX answers from the options below and write correct letter A-H next to questions 25-30

Problems
A it is expensive
B the color is too strong
C the color is not long lasting
D it is very poisonous
E it can damage the fabric
F the color may be unexpected
G it is unsuitable for some fabrics
H it is not generally available

Natural dyes
25. turmeric 
26. Beetroot 
27. Tyrian purple 
28. Lowood 
29. cochineal 
30. metal oxide 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

The sleepy lizard (tiliqua rugose)
Description
• They are common in western and south Australia
• They are brown but recongisable by their blue (31) 
• They are relatively large
• Their diet consists mainly of (32) 
• Their main predators are large birds and (33) 

Navigation study
• One study found that lizards can use the (34)  to help them navigate

Observations in the wild
• Observations show that these lizards keep the same (35)  for several years

What people want
• Possible reasons:
o To improve the survival of their young (but little (36)  has been noted between parents and children)
o To provide (37)  for female lizards

Tracking study
• A study was carried out using GPS systems attached to the (38)  of the lizards
• This provided information on the lizards’ location and even the number of
(39)  taken
• It appeared that the lizards were trying to avoid one another
• This may be in order to reduce chances of (40) 

Part 1: Questions 1-10
Complete the notes below. Write ONE WORD OR A NUMBER.

South city cycling club
Name of club secretary: Jim Hunter

Membership
• Full membership costs $260; this covers cycling and (1)  all over Australia
• Recreational membership costs $108
• Cost of membership includes the club fee and (2) 
• The club kit is made by a company called (3) 

Training rides
• Chance to improve cycling skills and fitness
• Level B: speed about (4)  kph
• Weekly sessions
o Tuesdays at 5.30 am, meet at the (5) 
o Thursdays at 5.30 am, meet at the entrance to the (6) 

Further information
• Rides are about an hour and half
• Members often have (7)  together afterwards
• There is not always a (8)  with the group on these rides
• Check and print the (9)  on the website beforehand
• Bikes must have (10) 

Part 2: Questions 11-16
Choose the correct letter A, B or C.

Information on company volunteering projects

11. How much time for volunteering does the company allow per employee?
 A two hours per week
 B one day per month
 C 8 hours per year

12. In feedback almost all employees said that volunteering improved their
 A chances of promotion
 B job satisfaction
 C relationships with colleagues

13. Last year some staff helped unemployed people with their
 A literacy skills
 B job applications
 C communication skills

14. This year the company will start a new volunteering project with a local
 A school
 B park
 C charity

15. Where will the Digital inclusion Day be held?
 A at the company’s training facility
 B at a college
 C in a community centre

16. What should staff do if they want to take part in the Digital Inclusion Day?
 A fill in a form
 B attend a training workshop
 C get permission from their managers

Questions 17 and 18
Choose TWO letters A-E.

Which TWO things are mentioned about the participants on the last Digital Inclusion Day?

 A they were all over 70
 B they never used their computer
 C their phones were mostly old fashioned
 D they only used their phones for making calls
 E they initially showed little interest

Questions 19 and 20
Choose TWO letters A-E.

What TWO activities on the last Digital Inclusion Day did participants describe as useful?

 A learning to use tablets
 B communicating with family
 C shopping online
 D playing online games
 E sending emails

Part 3: Questions 21-25
Choose the correct letter A, B or C.

Planning a presentation on nanotechnology

21. Russ says that his difficulty in planning the presentation is due to
 A his lack of knowledge about the topic.
 B his uncertainty about what he should try to achieve.
 C the short time that he has for preparation.

22. Russ and his tutor agree that his approach in the presentation will be
 A to concentrate on how nanotechnology is used in one field.
 B to follow the chronological development of nanotechnology.
 C to show the range of applications of nanotechnology.

23. In connection with slides, the tutor advises Russ to
 A talk about things that he can find slides to illustrate.
 B look for slides to illustrate the points he makes.
 C consider omitting slides altogether.

24. They both agree that the best way for Russ to start his presentation is
 A to encourage the audience to talk.
 B to explain what Russ intends to do.
 C to provide an example.

25. What does the tutor advise Russ to do next while preparing his presentation?
 A summarise the main point he wants to make
 B read the notes he has already made
 C list the topics he wants to cover

Questions 26-30

What comments do the speakers make about each of the following aspects of Russ’s previous presentation?

Choose FIVE answers from the box and write the correct letter A-G next to questions 26-30.

Comments
A lacked a conclusion
B useful in the future
C not enough
D sometimes distracting
E showed originality
F covered a wide range
G not too technical

Aspects of Russ’s previous presentation
26. structure 
27. eye contact 
28. body language 
29. choice of words 
30. handouts 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Episodic memory
• The ability to recall details e.g. the time and (31)  of past events
• Different to semantic memory- the ability to remember general information about the
(32)  which does not involve recalling (33)  information

Forming episodic memories involves three steps:
Encoding
• Involves receiving and processing information
• The more (34)  given to an event the more successfully it can be encoded
• To remember a (35)  it is useful to have a strategy for encoding such information

Consolidation
• How memories are strengthened and stored
• Most effective when memories can be added to a (36) 
• The (37)  of retrieval affects the strength of memories

Retrieval
• Memory retrieval often depends on using a prompt e.g. the (38)  of an object near to the place where you left your car

Episodic memory impairments
• These affect people with a wide range of medical conditions
• Games which stimulate the (39)  have been found to help people with schizophrenia
• Children with autism may have difficulty forming episodic memories – possibly because their concept of the (40)  may be absent
• Memory training may help autistic children to develop social skill

Part 1: Questions 1-10
Complete the form below. Write ONE WORD OR A NUMBER.

COOKERY CLASSES

Cookery Classes	Focus	Other Information
The food studio	how to (1)………………and cook with seasonal products	– small classes – also offers (2)………..classes – clients who return get a (3)…………discount
Bond’s cookery school	food that is (4)………………	– includes recipes to strengthen your (5)………….. – they have a free (6)……………every Thursday
The (7)…………….Centre	mainly (8)…………….food	– located near the (9)………….. – a special course in skills with a (10)………………is sometimes available

(1)                     (2)   
(3)                    (4)   
(5)                    (6)   
(7)                    (8)   
(9)                   (10) 

Part 2: Questions 11-13
Choose the correct letter A, B or C.

Traffic Changes in Granford
11. Why are changes needed to traffic systems in Granford?
 A The number of traffic accidents has risen.
 B The amount of traffic on the roads has increased.
 C The types of vehicles on the roads have changed.

12. In a survey, local residents particularly complained about
 A dangerous driving by parents.
 B pollution from trucks and lorries.
 C inconvenience from parked cars.

13. According to the speaker, one problem with the new regulations will be
 A raising money to pay for them.
 B finding a way to make people follow them.
 C getting the support of the police.

Questions 14-20
Label the map below. Write the correct letter A-I next to questions 14-20.

14. New traffic lights 
15. Pedestrian crossing 
16. Parking allowed 
17. New ‘no parking’ sign 
18. New disabled parking spaces 
19. Widened pavement 
20. Lorry loading/ unloading restrictions 

Part 3: Questions 21-25
Choose the correct letter A, B or C.

21. Why is Jack interested in investigating seed germination?
 A He may do a module on a related topic later on
 B He wants to have a career in plant science
 C He is thinking of choosing this topic for his dissertation

22. Jack and Emma agree the main advantage of their present experiment is that it can be
 A described very easily
 B carried out inside the laboratory
 C completed in the time available

23. What do they decide to check with their tutor?
 A whether their aim is appropriate
 B whether anyone else has chosen this topic
 C whether the assignment contributes to their final grade

24. They agree that Grave’s book on seed germination is disappointing because
 A it fails to cover recent advances in seed science
 B the content is irrelevant for them
 C its focus is very theoretical

25. What does Jack say about the article on seed germination by Lee Hall?
 A the diagrams of plant development are useful
 B the analysis of seed germination statistics is thorough
 C the findings on seed germination after fires are surprising

Questions 26-30
Complete the flow chart below. Choose FIVE answers from the box and write the correct letter A-H next to questions 26-30.

A. container	B. soil	C. weight	D. condition
E. height	F. colour	G. types	H. depths

Stages in the experiment
Select seeds of different (26)………………….and sizes
Measure and record the (27)………………and size of each one
Decide on the (28)……………….to be used
Use a different (29)………………..for each seed and label it
After about 3 weeks record the plant’s (30)……………
Investigate the findings

(26)                  (27) 
(28)                  (29) 
(30) 

Part 4: Questions 31-40.
Complete the notes below. Write ONE WORD ONLY for each answer.

Effects of urban environment on animals
Introduction
Recent urban developments represent massive environmental changes. It was previously thought that only a few animals were suitable for city life e.g.
• The (31)  Because of its general adaptability
• The pigeon – because walls of city buildings are similar to (32) 
In fact, many urban animals are adapting with unusual (33) 

Recent research
• Emilie Snell-Rood studied urbanized mammal specimens from museums in Minnesota
o She found the size of their (34)  had increased
o She suggests this may be due to the need to locate new sources of
(35)  and to deal with new dangers
• Catarina Miranda focused on the (36)  of urban and rural blackbirds.
o She found urban birds were often braver but were afraid of situations that were
(37) 
• Jonathan Atwell studies how animals respond to urban environments
o He found that some animals respond to (38)  by producing lower levels of hormones.
• Sarah Partan’s team found urban squirrels use their (39)  to help them communicate

Long- term possibilities

Species of animals may develop which are unique to cities. However, some changes may not be (40) 

Part 1: Questions 1-10
Complete the notes below. Write NO MORE THAN ONE WORD OR A NUMBER for each answer.

Cycle tour leader: Applicant enquiry
Name: Margaret Smith

About the applicant:
• Wants a (1)  job
• Will soon start work as a (2) 
• Has led cycle trips in (3) 
• Interested in being a leader of a cycling trip for families
• Is currently doing voluntary work with members of a (4)  club
• Available for five months from the 1st of (5) 
• Can’t eat (6) 

Contact details
• Address: 27 (7)  Place, Dumfries
• Postcode: (8) 

Interview:
• Interview at 2.30 pm on (9) 
• Will plan a short (10)  about being a tour guide

Part 2: Questions 11-14
Choose the correct letter A, B or C.

Visiting the Sheepmarket Area
11. Which is the most rapidly growing group of residents in the sheepmarket area?
 A. young professional people
 B. students from the university
 C. employees in the local market

12. The speaker recommends the side streets in the sheepmarket for their
 A. international restaurants
 B. historical buildings
 C. arts and crafts

13. Clothes designed by entrants for the Young Fashion competition must
 A. be modelled by the designers themselves
 B. be inspired by aspects of contemporary culture
 C. be made from locally produced materials

14. Car parking is free in some car parks if you
 A. stay for less than an hour
 B. buy something in the shops
 C. park in the evenings or at weekends

Questions 15-20
Label the map below. Write correct letter A-I next to questions 15-20.

15. the Reynolds House 
16. the Thumb 
17. the Museum 
18. the Contemporary Art Gallery 
19. the Warner Gallery 
20. Nucleus 

Part 3: Questions 21-24
Complete the table below. Write ONE WORD ONLY for each answer.

PRESENTATION OF FILM ADAPTATIONS OF SHAKESPEARE’S PLAY

Stages of presentation	Work still to be done
Introduce Giannetti’s book containing a (21)……………of adaptations	organize notes
Ask class to suggest the (22)………………….adaptations	no further work needed
Present Rachel Malchow’s ideas	prepare some (23)………………..
Discuss relationship between adaptations and (24)…………………..at the time of making the film	no further work needed

(21)                    (22) 
(23)                   (24) 

Questions 25-30
What do the speakers say about each of the following films?

Choose SIX answers from below and write the correct letter A-G next to questions 25-30.

Comments
A clearly shows the historical period
B contains only parts of the play
C is too similar to another kind of film
D turned out to be unpopular with audiences
E presents the play in a different period from the original
F sets the original in a different country
G incorporates a variety of art forms

Films
25. Ran 
26. Much Ado About Nothing 
27. Romeo and Juliet 
28. Hamlet 
29. Prospero’s Books 
30. Looking for Richard 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Noise in Cities
Past research focused on noise level (measured in decibels) and people’s responses.

Noise ‘maps’
• Show that the highest noise levels are usually found on roads
• Do not show other sources of noise e.g. when windows are open or people’s neighbours are in their (31) 
• Ignore variations in people’s perceptions of noise
• Have made people realize that the noise is a (32)  issue that must be dealt with

Problems caused by noise
• Sleep disturbance
• Increase in amount of stress
• Effect on the (33)  of school children

Different types of noise
Some noises can be considered pleasant e.g. the sound of a (34)  in a town
To investigate this, researchers may use methods from (35)  sciences

What people want
Plenty of activity in urban environments which are (36)  but also allow people to relax

But architects and town planners
• Do not get much (37)  in acoustics
• Regards sound as the responsibility of engineers

Understanding sound as an art form
We need to know
• How sound relates to (38) 
• What can be learnt from psychology about the effects of sound
• Whether physics can help us understand the (39)  of sound

Virtual reality programs
• Advantage: predict the effect of buildings
• Current disadvantage: they are (40) 

Part 1: Questions 1-10
Complete the notes below. Write NO MORE THAN ONE WORD OR A NUMBER for each answer.

Public Library
The library re-opened last month

The library now has
• A seating area with magazines
• An expanded section for books on (1) 
• A new section on local (2) 
• A community room for meetings (also possible to (3)  there)
• A new section of books for (4) 

For younger children
• The next Science club meeting: experiments using things from your (5) 
• Reading challenge: read six books during the holidays

For adults
• This Friday: a local author talks about a novel based on a real (6) 
• IT support is available on Tuesday-no (7)  is necessary
• Free check of blood (8)  and cholesterol levels

Other information
• The library shop sells wall charts, cards and (9) 
• Evenings and weekends: free (10)  is available

Part 2: Questions 11 and 12
Choose TWO letters A-E.

Which TWO age groups are taking increasing numbers of holidays with BC Travel?
 A 16-30 years
 B 31-42 years
 C 43-54 years
 D 55-64 years
 E over 65 years

Questions 13 and 14
Choose TWO letters A-E.

Which TWO are the main reasons given for the popularity of activity holidays?
 A clients make new friends
 B clients learn a useful skill
 C clients learn about a different culture
 D clients are excited by the risk involved
 E clients find them good value for money

Questions 15-17
Choose the correct letter A, B or C.

15. How does BC Travel plan to expand the painting holidays?
 A. by adding to the number of locations
 B. by increasing the range of levels
 C. by employing more teachers

16. Why are BC Travel’s cooking holidays unusual?
 A. they only use organic foods
 B. they have an international focus
 C. they mainly involve vegetarian dishes

17. What does the speaker say about the photography holidays?
 A. clients receive individual tuition
 B. the tutors are also trained guides
 C. advice is given on selling photographs

Questions 18-20
Complete the table below. Write ONE WORD ONLY for each answer.

FITNESS HOLIDAY

Location	Main focus	Other comments
Ireland and Italy	General fitness	– personally designed programme – also reduces (18)……………
Greece	(19)……………….control	– includes exercise on the beach
Morocco	Mountain biking	– wide variety of levels – one holiday that is specially designed for (20)…………………

(18) 
(19) 
(20) 
Part 3: Questions 21-26

Complete the flow chart below. Choose SIX answers from the options A-H given below.

A. Patterns	B. Names	C. Sources	D. Questions
E. Employees	F. Solutions	G. Headings	H. Officials

STAGES IN DOING A TOURISM CASE STUDY
RESEARCH
• Locate and read relevant articles, noting key information and also (21)  identify a problem or need
• Select interviewees – these may be site (22)  , visitors for city (23) 
• Prepare and carry out interview. If possible collect statistics.
• Check whether (24)  of interviewees can be used

ANALYSIS
• Select relevant information and try to identify (25) 
• Decide on the best form of visuals

WRITING THE CASE STUDY
• Give some background writing the main sections
• Do not end with (26) 

Questions 27-30
Choose the correct letter A, B or C.

The Horton Castle Site
27. Natalie and Dave agree one reason why so few people visit Horton Castle is that
 A. the publicity is poor
 B. it is difficult to get to
 C. there is little there of interest

28. Natalie and Dave agree that the greatest problem with a visitor centre could be
 A. covering the investment costs
 B. finding a big enough space for it
 C. dealing with planning restrictions

29. What does Dave say about conditions in the town of Horton?
 A. there is a lot of unemployment
 B. there are few people of working age
 C. there are opportunities for skilled worker

30. According to Natalie, one way to prevent damage to the castle site would be to
 A. insist visitors have a guide
 B. make visitors keep to the paths
 C. limit visitor numbers

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

The effects of environmental change on birds
Mercury (Hg)
• Highly toxic
• Released into the atmosphere from coal
• In water it may be consumed by fish
• It has also recently been found to affect birds which feed on (31) 

Research on effects of mercury on birds
• Claire Varian Ramos is investigating:
o The effects on birds’ (32)  or mental processes e.g. memory
o The effects on bird song (usually learned from a bird’s (33)  )
• Findings:
o Songs learned by birds exposed to mercury are less (34) 
o This may have a negative effect on birds’ (35) 
• Lab based studies:
o Allow more (36)  for the experimenter

Implications for humans
• Migrating birds such as (37)  containing mercury may be eaten by humans
• Mercury also causes problems in learning (38) 
• Mercury in a mother’s body from (39)  may affect the unborn child
• New regulations for mercury emissions will affect everyone’s energy (40) 

Part 1: Questions 1-10
Complete the notes below. Write NO MORE THAN ONE WORD OR A NUMBER for each answer.

Events during Kenton Festival
Start date: 16th May

Opening ceremony (first day)
• In town centre, starting at (1) 
• The mayor will make a speck
• A (2)  will perform
• Performance of a (3)  about Hele Tungate (a (4)  )
• Evening fireworks display situated across the (5) 

Other events
• Videos about relationships that children have with their (6) 
• Venue: (7)  House
• Performance of (8)  dances
• Venue: the (9)  market in the town centre
• Time: 2 and 5 pm every day except 1st day of festival
• Several professional concerts and one by children
• Venue: library
• Time: 6.30 pm on the 18th
• Tickets available online from festival box office and from shops which have the festival (10)  in their windows

Part 2: Questions 11-15
Choose the correct letter A, B or C.

Theatre trip to Munich
11. When the group meet at the airport they will have
 A. breakfast
 B. coffee
 C. lunch

12. The group will be met at Munich airport by
 A. an employee at the National Theatre
 B. a theatre manager
 C. a tour operator

13. How much will they pay per night for a double room at the hotel?
 A. 110 euros
 B. 120 euros
 C. 150 euros

14. What type of restaurant will they go to on Tuesday evening?
 A. an Italian restaurant
 B. a Lebanese restaurant
 C. a typical restaurant of the region

15. Who will they meet on Wednesday afternoon?
 A. an actor
 B. a playwright
 C. a theatre director

Questions 16-20
What does the man say about the play on each of the following days? Choose FIVE answers from options given below.

Comments
A The playwright will be present
B The play was written to celebrate an anniversary
C The play will be performed inside historic building
D The play will be accompanies by live music
E The play will be performed outdoors
F The paly will be performed for the first time
G The performance will be attended by officials from the town

Days
16. Wednesday 
17. Thursday 
18. Friday 
19. Saturday 
20. Monday 

Part 3: Questions 21-25
Choose the correct letter A, B or C.

Scandinavian Studies
21. James chose to take Scandinavian Studies because when he was a child
 A. he was often taken to Denmark
 B. his mother spoke to him in Danish
 C. a number of Danish people visited his family

22. When he graduates James would like to
 A. take a postgraduate course
 B. work in the media
 C. become a translator

23. Which course will end this term?
 A. Swedish cinema
 B. Danish television programmes
 C. Scandinavian literature

24. They agree that James’ literature paper this term will be on
 A. 19th century playwrights
 B. the Icelandic sagas
 C. modern Scandinavian novels

25. Beth recommends that James’ paper should be
 A. a historical overview of the genre
 B. an in depth analysis of a single write
 C. a study of the social background to the literature

Questions 26-30
Complete the flow chart below.

Choose FIVE answers from options given below and write correct letter A-G next to questions 26-30

A bullet points
B film
C notes
D structure
E student paper
F textbook
G documentary

How James will write his paper on the Vikings
• He’ll read a (26)  and choose his topic
• He’ll borrow a (27)  from Beth
• He’ll plan the (28)  of the paper
• He’ll read some material and write (29) 
• He’ll write paper using (30) 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Conflict at work
Conflict mostly consists of behavior in the general category of (31) 
Often a result of people wanting to prove their (32) 
Also cause by differences in (33)  between people
(34)  conflicts: people more concerned about own team than about company
Conflict related stress can cause (35)  that may last for months

Chief Executives (CEOs)
Many have both (36)  and anxiety
May not like to have their decisions questioned
There may be conflict between people who have different (37) 

Other managers
A structure that is more (38)  may create a feeling of uncertainty about who staff should report to

Minimizing conflict
Bosses need to try hard to gain (39) 
Someone from outside the company may be given the role of (40)  in order to resolve conflicts

Part 1: Questions 1-10
Complete the notes below. Write NO MORE THAN ONE WORD OR A NUMBER for each answer.

FAMILY EXCURSIONS
Cruise on a lake
• Travel on an old steamship
• Can take photos of the (1)  that surround the lake

Farm visit
• Children can help feed the sheep
• Visit can include a 40 minute ride on a (2) 
• Visitors can walk in the farm’s (3)  by the lake
• (4)  is available at extra cost

Cycling trips
• Cyclists explore the back road
• A (5)  is provided
• Only suitable for cyclists who have some (6) 
o Bikes can be hired from (7)  (near the cruise ship terminal)

• Cyclists need:
o A repair kit
o Food and drink
o A (8)  (can be hired)
• There are no (9) or accommodation in the area

Cost
• Total cost for whole family of cruise and farm visit: (10) $ 

Part 2: Questions 11-14
Choose the correct letter A, B or C.

Talk to new kitchen assistants
11. According to the manager what do most people like about the job of kitchen assistant?
 A. the variety of work
 B. the friendly atmosphere
 C. the opportunities for promotion

12. The manager is concerned about some of the new staff’s
 A. jewelry
 B. hair styles
 C. shoes

13. The manager says that the day is likely to be busy for kitchen staff because
 A. it is a public holiday
 B. the head chef is absent
 C. the restaurant is almost fully booked

14. Only kitchen staff who are 18 or older are allowed to use
 A. the waste disposal unit
 B. the electric mixer
 C. the meat slicer

Questions 15 and 16
Choose TWO letter A-E.

According to the manager which TWO things can make the job of kitchen assistant stressful?
 A. they have to follow orders immediately.
 B. the kitchen gets very hot
 C. they may not be able to take a break
 D. they have to do overtime
 E. the work is physically demanding

Questions 17-20

What is the responsibility of each of the following restaurant staff?

Choose FOUR answers from below.

Responsibilities
A. training courses
B. food stocks
C. first aid
D. breakages
E. staff discounts
F. timetables

Restaurant staff
17. Joy Parkins 
18. David Field 
19. Dexter Wills 
20. Mike Smith 

Part 3: Questions 21-23
Choose the correct letter A, B or C.

Paper on Public Libraries
21. What will be the main topic of Trudie and Stewart’s paper?
 A. how public library services are organized in different countries
 B. how changes in society are reflected in public libraries
 C. how the funding of public libraries has changed

22. They agree that one disadvantage of free digitalized books is that
 A. they may take a long time to read
 B. they can be difficult to read
 C. they are generally old

23. Stewart expects that in the future libraries will
 A. maintain their traditional function
 B. become centres for local communities
 C. no longer contain any books

Questions 24-30
Complete the notes below. Write ONE WORD ONLY for each answer.

Study of local library: possible questions
• Whether it has a (24)  of its own
• Its policy regarding noise of various kinds
• How it’s affected by laws regarding all aspects of (25) 
• How the design needs to take the (26)  of customers into account
• What (27)  is required in case of accidents
• Why a famous person’s (28)  is located in the library
• Whether it has a (29)  of local organisations
• How it’s different from a library in a (30) 

Part 4: Questions 31-40
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

Four business rules
• Many business values can result in (31) 
• Senior managers need to understand and deal with the potential (32) that may result

Collaboration
• During a training course the speaker was in a team that had to build a (33) 
• Other teams experienced (34)  from trying to collaborate
• The speaker’s team won because they reduced collaboration
• Sales of a (35)  were poor because of collaboration

Industriousness
• Hard work may be a bad use of various company (36) 
• The word lazy in the context refers to people who avoid doing tasks that are (37) 

Creativity
• An advertising campaign for a (38)  was memorable but failed to boost sales
• Creativity should be used as a response to a particular (39) 

Excellence
• According to one study on average pioneers had a (40)  that was far higher than that of followers.

Part 1: Questions 1-10

Complete the notes below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Costwise Car Hire
Number of offices in Sydney  – 3

• Booking reference number – (1) 
• Office just by (2)  terminal
• Opening hours (3)  to 
• After hours charges – (4) $ 
• Cheapest model of car available – (5) 
• Information needed when booking – (6)  number
• Length of hire period (7) 
• Reduce cost by driving under (8)  km per week
• Insurance does not cover – (9) 
• After hours put keys in box near the office on the (10) 

Part 2: Questions 11-15
The following are essential requirements for which job?

Write the correct letter A, B or C next to questions 11-15.

Essential requirements
A foreign languages
B willingness to travel abroad
C professional qualification

11. conference organizer 
12. catering manager 
13. housekeeper 
14. fitness centre staff 
15. reservations assistant 

Questions 16-20
Choose FIVE answers from the list and write the correct letter A-G next to questions 16-20.

International finest group – Recruitment procedures
• Register interest in working for International Finest Group
• Receive personal code and check (16) 
• Download application form
• Send in form and attach (17) 
• Receive reply and confirm (18) 
• Send in (19) 
• Attend (20) 

A CV
B names of referees
C work permit
D recruitment seminar
E evidence of qualifications
F conditions of employment
G initial interview

Part 3: Questions 21 and 22
Choose TWO letters A-E.

Which TWO possible objections to a roof garden are discussed?

 A problems of access
 B the cost of construction
 C the time needed to install it
 D who will look after it
 E how to support the weight of it

Questions 23 and 24
Choose TWO letters A-E.

Which TWO recent developments in roof garden building are mentioned?

 A waterproof barrier materials
 B drainage systems
 C tank designs
 D lightweight construction materials
 E watering systems

Questions 25-30
Label the diagram below. Write the correct letter A-H next to questions 25-30

25. wall 
26. electric wire 
27. fibre optic cable 
28. wooden post 
29. glass cap 
30. acrylic rod 

Part 4: Questions 31-36
Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

The Argus System

Developed by Rob Holman in North Carolina with other researchers. Research is vital for understanding (31)  Matches information from under the water with information from a (32)  According to S. Jeffress Williams, useful because can make observations during (33) 

Dr Holman’s sand collection

• Dr. H. has samples from every (34) 
• Used in teaching students of (35) 
• E.g. US East Coast display – grairs from south are small, light colored and (36)  in shape

Questions 37-40
Complete the flow chart below. Write NO MORE THAN THREE WORDS for each answer.

(37)                    (38) 
(39)                    (40) 

Part 1: Questions 1-10
Complete the notes below. Write ONE WORD AND/OR A NUMBER.

Enquiry about joining Youth Council
Name: Roger Brown
Age: 18
Currently staying in a (1)  during the week
Postal address: (2) 17,  Street, Stamford, Lincs
Postcode: (3) 
Occupation: student and part time job as a (4) 
Studying (5)  (major subject) and history (minor subject)
Hobbies: does a lot of (6)  , and is interested in the (7) On Youth Council, wants to work with young people who are (8)
Will come to talk to the Elections Officer next Monday at (9)  pm
Mobile number: (10)

Part 2: Questions 11-20

New staff at theatre

Questions 11 and 12
Choose TWO letters A-E.

Which TWO changes have been made so far during the refurbishment of the theatre?
 A Some rooms now have a different use.
 B A different type of seating has been installed.
 C An elevator has been installed.
 D The outside of the building has been repaired.
 E Extra seats have been added.

Questions 13 and 14
Choose TWO letters, A-E.

Which TWO facilities does the theatre currently offer to the public?
 A rooms for hire
 B backstage tours
 C hire of costumes
 D a bookshop
 E a cafe

Questions 15 and 16
Choose TWO letters, A-E.

Which TWO workshops does the theatre currently offer?
 A sound
 B acting
 C making puppets
 D make-up
 E lighting

Questions 17-20
Label the plan below. Write the correct letter A-G, next to questions 17-20.

(17)                     (18) 
(19)                    (20) 

Part 3: Questions 21-26
Choose the correct letter A, B or C.

Rocky Bay field trip

21. What do the students agree should be included in their aims?
 A factors affecting where organisms live
 B the need to preserve endangered species
 C techniques for classifying different organisms

22. What equipment did they forget to take on the Field Trip?
 A string
 B a compass
 C a ruler

23. In Helen’s procedure section, Colin suggests a change in
 A the order in which information is given
 B the way the information is divided up
 C the amount of information provided

24. What do they say about the method they used to measure wave speed?
 A It provided accurate results
 B It was simple to carry out
 C It required special equipment

25. What mistake did Helen make when first drawing the map?
 A She chose the wrong scale
 B She stood in the wrong place
 C She did it at the wrong time

26. What do they decide to do next with their map?
 A scan it onto a computer
 B check it using photographs
 C add information from the internet

Questions 27 and 28
Choose TWO letters A-E.

Which TWO problems affecting organisms in the splash zone are mentioned?
 A lack of water
 B strong winds
 C lack of food
 D high temperatures
 E large waves

Questions 29 and 30
Choose TWO letters, A-E.

Which TWO reasons for possible error will they include in their report?
 A inaccurate records of the habitat of organisms
 B influence on behaviour of organisms by observer
 C incorrect identification of some organisms
 D making generalisations from a small sample
 E missing some organisms when counting

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY.

DESIGNING A PUBLIC BUILDING:
THE TAYLOR CONCERT HALL

Introduction
The designer of a public building may need to consider the building’s
• Function
• Physical and (31)  context
• Symbolic meaning

Location and concept of the Concert Hall
• On the site of a discussed (32) 
• Beside a (33) 
• The design is based on the concept of a mystery

Building design
It’s approached by a (34)  for pedestrians
The building is the shape of a (35) 
One exterior wall acts as a large (36) 

In the auditorium:
• The floor is built on huge pads made of (37) 
• The walls are made of local wood and are (38)  in shape
• Ceiling panels and (39)  on walls allow adjustment of acoustics

Evaluation
Some critics say the (40)  style of building is inappropriate

Part 1: Questions 1-10
Complete the notes below. Write ONE WORD AND/OR A NUMBER.

HIRING A PUBLIC ROOM

• The main hall seats 200

Room and cost
• The (1)  room seats 100
• Cost of main hall for Saturday evening: (2) £  + £250 deposit (3)  payment is required)
• Cost includes use of tables and chairs and also (4) 
• Additional charge for use of the kitchen: £25

Before the event
• Will need a (5)  licence
• Need to contact caretaker (Mr Evans) in advance to arrange (6) 

During the event
• The building is no smoking
• The band should use the (7)  door at the back
• Don’t touch the system that controls the volume
• For microphones, contact the caretaker

After the event
• Need to know the (8)  for the cleaning cupboard
• The (9)  must be washed and rubbish placed in black bags
• All (10)  must be taken down
• Chairs and tables must be piled up

Part 2: Questions 11-14
Complete the notes below. Write ONE WORD for each answer.

Fiddy Working Heritage Farm
Advice about visiting the farm

Visitors should
• Take care not to harm any (11) 
• Not touch any (12) 
• Wear (13) 
• Not bring (14)  into the farm, with certain exceptions

Questions 15-20
Label the map below. Write the correct letter A-I, next to questions 15-20.

15. Scarecrow 
16. Maze 
17. Café 
18. Black Barn 
19. Covered picnic area 
20. Fiddy house 

Part 3: Questions 21-30
Choose the correct letter A, B or C.

Study on Gender in Physics

21. The students in Akira Miyake’s study were all majoring in
 A physics
 B psychology or physics
 C science, technology, engineering or mathematics

22. The aim of Miyake’s study was to investigate
 A what kind of women choose to study physics
 B a way of improving women’s performance in physics
 C whether fewer women than men study physics at college

23. The female physics students were wrong to believe that
 A the teachers marked them in an unfair way
 B the male students expected them to do badly
 C their test results were lower than the male students’

24. Miyake’s team asked the students to write about
 A what they enjoyed about studying physics
 B the successful experiences of other people
 C something that was important to them personally

25. What was the aim of the writing exercise done by the subjects?
 A to reduce stress
 B to strengthen verbal ability
 C to encourage logical thinking

26. What surprised the researchers about the study?
 A how few students managed to get A grades
 B the positive impact it had on physics results for women
 C the difference between male and female performance

27. Greg and Lisa think Miyake’s results could have been affected by
 A the length of the writing task
 B the number of students who took part
 C the information the students were given

28. Greg and Lisa decide that in their own project, they will compare the effects of
 A two different writing tasks
 B a writing task with an oral task
 C two different oral tasks

29. The main finding of Smolinsky’s research was that class teamwork activities
 A were most effective when done by all-women groups
 B had no effect on the performance of men or women
 C improved the results of men more than of women

30. What will Lisa and Greg do next?
 A talk to a professor
 B observe a science class
 C look at the science timetable

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY.

Ocean Biodiversity

Biodiversity hotspots
• areas containing many different species
• important for locating targets for (31) 
• at first only identified on land

Boris Worm, 2005
• identified hotspots for large ocean predators, e.g. sharks
• found that ocean hotspots:
– were not always rich in (32) 
– had higher temperatures at the (33) 
– had sufficient (34)  in the water

Lisa Ballance, 2007
• looked for hotspots for marine (35) 
• found these were all located where ocean currents meet

Census of Marine Life
• found new ocean species living:
– under the (36) 
– near volcanoes on the ocean floor

Global Marine Species Assessment
• want to list endangered ocean species, considering:
– population size
– geographical distribution
– rate of (37) 
• Aim: to assess 20,000 species and make a distribution (38)  for each one

Recommendations to retain ocean biodiversity
• increase the number of ocean reserves
• establish (39)  corridors (e.g. for turtles)
• reduce fishing quotas
• catch fish only for the purpose of (40)