Category: IELTS Listening

PART 1 Questions 1-10

Questions 1-4

Complete the notes below.

Write ONE WORD ONLY for each answer.

Wayside Camera Club Membership Form

Name:	Dan Green
Email address:	dan1068@market.com
Home address:	52 1  Street, Peacetown
Heard about us:	from a 2
Reasons for joining:	to enter competitions to 3
Type of membership:	4  membership (£ 30)

Table Questions IELTS Listening Test 3 Cambridge 18

Questions 5-10

Complete the table below.

Write NO MORE THAN TWO WORDS for each answer.

Photography competitions

TITLE OF COMPETITION	INSTRUCTIONS	FEEDBACK TO DAN
5 ‘‘	A scene in the home	The picture’s composition was not good.
‘Beautiful Sunsets’	Scene must show some 6	The 7  was wrong.
8 ‘‘	Scene must show 9	The photograph was too 10  .

Complete the table

PART 2 Questions 11-20

Questions 11 and 12

Choose TWO letters, A-E.

Which TWO warnings does Dan give about picking mushrooms?

1. Don’t pick more than one variety of mushroom at a time.
2. Don’t pick mushrooms near busy roads.
3. Don’t eat mushrooms given to you.
4. Don’t eat mushrooms while picking them.
5. Don’t pick old mushrooms.

Questions 13 and 14

Choose TWO letters, A-E.

Which TWO ideas about wild mushrooms does Dan say are correct?

1. Mushrooms should always be peeled before eating.
2. Mushrooms eaten by animals may be unsafe.
3. Cooking destroys toxins in mushrooms.
4. Brightly coloured mushrooms can be edible.
5. All poisonous mushrooms have a bad smell.

Questions 15-20

Choose the correct letter, A, B or C.

15. What advice does Dan give about picking mushrooms in parks?

1. Choose wooded areas.
2. Don’t disturb wildlife.
3. Get there early.

16. Dan says it is a good idea for beginners to

1. use a mushroom app.
2. join a group.
3. take a reference book.

17. What does Dan say is important for conservation?

1. selecting only fully grown mushrooms
2. picking a limited amount of mushrooms
3. avoiding areas where rare mushroom species grow

18. According to Dan, some varieties of wild mushrooms are in decline because there is

1. a huge demand for them from restaurants.
2. a lack of rain in this part of the country.
3. a rise in building developments locally.

19. Dan says that when storing mushrooms, people should

1. keep them in the fridge for no more than two days.
2. keep them in a brown bag in a dark room.
3. leave them for a period after washing them.

20. What does Dan say about trying new varieties of mushrooms?

1. Experiment with different recipes.
2. Expect some to have a strong taste.
3. Cook them for a long time.

PART 3 Questions 21-30

Questions 21 and 22

Choose TWO letters, A-E.

Which TWO opinions about the Luddites do the students express?

1. Their actions were ineffective.
2. They are still influential today.
3. They have received unfair criticism.
4. They were proved right.
5. Their attitude is understandable.

Questions 23 and 24

Choose TWO letters, A-E.

Which TWO predictions about the future of work are the students doubtful about?

1. Work will be more rewarding.
2. Unemployment will fall.
3. People will want to delay retiring.
4. Working hours will be shorter.
5. People will change jobs more frequently.

Questions 25-30

What comment do the students make about each of the following jobs?

Choose SIX answers from the box and write the correct letter, A-G, next to Questions 25-30.

Comments

1. These jobs are likely to be at risk.
2. Their role has become more interesting in recent years.
3. The number of people working in this sector has fallen dramatically.
4. This job will require more qualifications.
5. Higher disposable income has led to a huge increase in jobs.
6. There is likely to be a significant rise in demand for this service.
7. Both employment and productivity have risen.

Jobs

25. ABCDEFG Accountants
26. ABCDEFG Hairdressers
27. ABCDEFG Administrative staff
28. ABCDEFG Agricultural workers
29. ABCDEFG Care workers
30. ABCDEFG Bank clerks

PART 4 Questions 31-40

Complete the notes below.

Write ONE WORD ONLY for each answer.

Space Traffic Management

A Space Traffic Management system

• is a concept similar to Air Traffic Control, but for satellites rather than planes.
• would aim to set up legal and 31  ways of improving safety.
• does not actually exist at present.

Problems in developing effective Space Traffic Management

• Satellites are now quite 32  and therefore more widespread (e.g. there are constellations made up of 33  of satellites).
• At present, satellites are not required to transmit information to help with their 34  .
• There are few systems for 35  satellites.
• Small pieces of debris may be difficult to identify.
• Operators may be unwilling to share details of satellites used for 36  or commercial reasons.
• It may be hard to collect details of the object’s 37  at a given time.
• Scientists can only make a 38  about where the satellite will go.

Solutions

• Common standards should be agreed on for the presentation of information.
• The information should be combined in one 39  .
• A coordinated system must be designed to create 40  in its users.

PART 1 Questions 1-10

Questions 1-5

Complete the notes below.

Write ONE WORD ONLY for each answer.

Working at Milo’s Restaurants

Benefits

• 1  provided for all staff
• 2  during weekdays at all Milo’s Restaurants
• 3  provided after midnight

Person specification

• must be prepared to work well in a team
• must care about maintaining a high standard of 4 
• must have a qualification in 5 

Question 6-10

Complete the table below.

Write ONE WORD AND/ OR A NUMBER for each answer.

LOCATION	JOB TITLE	RESPONSIBILITIES INCLUDED	PAY AND CONDITIONS
6  Street	Breakfast supervisor	Checking portions, etc. are correct Making sure 7  is clean	Starting Salary 8 £  per hour Start work at 5.30 am
City Road	Junior chef	Supporting senior chefs Maintaining stock and organising   9	Annual salary £ 23,000 No work on a 10  once a month

Table for IELTS Cambridge Book 18 Listening Test 2

PART 2 Questions 11-20

Questions 11 and 12

Choose TWO letters, A-E.

What are the TWO main reasons why this site has been chosen for the housing development?

1. It has suitable geographical features.
2. There is easy access to local facilities.
3. It has good connections with the airport.
4. The land is of little agricultural value.
5. It will be convenient for workers.

Questions 13 and 14

Choose TWO letters, A-E.

Which TWO aspects of the planned housing development have people given positive feedback about?

1. the facilities for cyclists
2. the impact on the environment
3. the encouragement of good relations between residents
4. the low cost of all the accommodation
5. the rural location

Questions 15-20

Label the map below.

Write the correct letter, A-l, next to Questions 15-20.

15. ABCDEFGHI School
16. ABCDEFGHI Sports centre
17. ABCDEFGHI Clinic
18. ABCDEFGHI Community centre
19. ABCDEFGHI Supermarket
20. ABCDEFGHI Playground

PART 3 Questions 21-30

Questions 21-24

Choose the correct letter, A, B or C.

21. Why do the students think the Laki eruption of 1783 is so important?

1. It was the most severe eruption in modern times.
2. It led to the formal study of volcanoes.
3. It had a profound effect on society.

22. What surprised Adam about observations made at the time?

1. the number of places producing them
2. the contradictions in them
3. the lack of scientific data to support them

23. According to Michelle, what did the contemporary sources say about the Laki haze?

1. People thought it was similar to ordinary fog.
2. It was associated with health issues.
3. It completely blocked out the sun for weeks.

24. Adam corrects Michelle when she claims that Benjamin Franklin

1. came to the wrong conclusion about the cause of the haze.
2. was the first to identify the reason for the haze.
3. supported the opinions of other observers about the haze.

Questions 25 and 26

Choose TWO letters, A-E.

Which TWO issues following the Laki eruption surprised the students?

1. how widespread the effects were
2. how long-lasting the effects were
3. the number of deaths it caused
4. the speed at which the volcanic ash cloud spread
5. how people ignored the warning signs

Questions 27-30

What comment do the students make about the impact of the Laki eruption on the following countries?

Choose FOUR answers from the box and write the correct letter, A-F, next to Questions 27-30.

Comments

1. This country suffered the most severe loss of life.
2. The impact on agriculture was predictable.
3. There was a significant increase in deaths of young people.
4. Animals suffered from a sickness.
5. This country saw the highest rise in food prices in the world.
6. It caused a particularly harsh winter.

Countries

27. ABCDEF Iceland
28. ABCDEF Egypt
29. ABCDEF UK
30. ABCDEF USA

PART 4 Questions 31-40

Complete the notes below.

Write ONE WORD ONLY for each answer.

Pockets

Reason for choice of subject

• They are 31  but can be overlooked by consumers and designers.

Pockets in men’s clothes

• Men started to wear 32  in the 18th century.
• A 33  sewed pockets into the lining of the garments.
• The wearer could use the pockets for small items.
• Bigger pockets might be made for men who belonged to a certain type of 34  .

Pockets in women’s clothes

• Women’s pockets were less 35  than men’s.
• Women were very concerned about pickpockets.
• Pockets were produced in pairs using 36  to link them together.
• Pockets hung from the women’s 37  under skirts and petticoats.
• Items such as 38  could be reached through a gap in the material.
• Pockets, of various sizes, stayed inside clothing for many decades.
• When dresses changed shape, hidden pockets had a negative effect on the 39  of women.
• Bags called ‘pouches’ became popular, before women carried a 40  .

PART 1 Questions 1-10

Complete the notes below.

Write ONE WORD AND/ OR A NUMBER for each answer.

Transport Survey

Name: Sadie Jones

Year of birth: 1991

Postcode: 1 

Traveling by bus

Date of bus journey: 2 

Reason for trip: shopping and visit to the 3 

Travelled by bus because cost of 4  too high

Got on bus at 5  Street

Complaints about bus service:

• bus today was 6 
• Frequency of buses in the 7 

Traveling by car

Goes to the 8  By car

Traveling by bicycle

Dislikes traveling by bike in the city centre because of the 9 

Doesn’t own a bike because of a lack of 10 

PART 2 Questions 11-20

Questions 11-13

Choose the correct letter, A, B or C.

Becoming a volunteer for ACE

11. Why does the speaker apologise about the seats?

1. They are too small.
2. There are not enough of them.
3. Some of them are very close together.

12. What does the speaker say about the age of volunteers?

1. The age of volunteers is less important than other factors.
2. Young volunteers are less reliable than older ones.
3. Most volunteers are about 60 years old.

13. What does the speaker say about training?

1. It is continuous.
2. It is conducted by a manager.
3. It takes place online.

Questions 14 and 15

Choose TWO letters, A-E.

Which TWO issues does the speaker ask the audience to consider before they apply to be volunteers?

1. their financial situation
2. their level of commitment
3. their work experience
4. their ambition
5. their availability

Questions 16-20

What does the speaker suggest would be helpful for each of the following areas of voluntary work?

Choose FIVE answers from the box and write the correct letter, A-G, next to Questions 16-20.

Helpful things volunteers might offer

1. experience on stage
2. original, new ideas
3. parenting skills
4. an understanding of food and diet
5. retail experience
6. a good memory
7. a good level of fitness

Area of voluntary work

16. ABCDEFG Fundraising
17. ABCDEFG Litter collection
18. ABCDEFG ‘Playmates’
19. ABCDEFG Story club
20. ABCDEFG First aid

PART 3 Questions 21-30

Questions 21-26

Choose the correct letter, A, B or C.

Talk on Jobs in fashion design

21. What problem did Chantal have at the start of the talk?

1. Her view of the speaker was blocked.
2. She was unable to find an empty seat.
3. The students next to her were talking.

22. What were Hugo and Chantal surprised to hear about the job market?

1. It has become more competitive than it used to be.
2. There is more variety in it than they had realised.
3. Some areas of it are more exciting than others.

23. Hugo and Chantal agree that the speaker’s message was

1. unfair to them at times.
2. hard for them to follow.
3. critical of the industry.

24. What do Huao and Chantal criticise about their school careers advice?

1. when they received the advice
2. how much advice was given
3. who gave the advice

25. When discussing their future, Hugo and Chantal disagree on

1. which is the best career in fashion.
2. when to choose a career in fashion.
3. why they would like a career in fashion.

26. How does Hugo feel about being an unpaid assistant?

1. He is realistic about the practice.
2. He feels the practice is dishonest.
3. He thinks others want to change the practice.

Questions 27 and 28

Choose TWO letters, A-E.

Which TWO mistakes did the speaker admit she made in her first job?

1. being dishonest to her employer
2. paying too much attention to how she looked
3. expecting to become well-known
4. trying to earn a lot of money
5. openly disliking her client

Questions 29 and 30

Choose TWO letters, A-E.

Which TWO pieces of retail information do Hugo and Chantal agree would be useful?

1. the reasons people return fashion items
2. how much time people have to shop for clothes
3. fashion designs people want but can’t find
4. the best time of year for fashion buying
5. the most popular fashion sizes

PART 4 Questions 31-40

Complete the notes below.

Write ONE WORD ONLY for each answer.

Elephant translocation

Reasons for overpopulation at Majete National Park

• strict enforcement of anti-poaching laws
• successful breeding

Problems caused by elephant overpopulation

• greater competition, causing hunger for elephants
• damage to 31  in the park

The translocation process

• a suitable group of elephants from the same 32  was selected
• vets and park staff made use of 33  to help guide the elephants into an open plain
• elephants were immobilised with tranquilisers

– this process had to be completed quickly to reduce 34 

– elephants had to be turned on their 35  to avoid damage to their lungs

– elephants’ 36  had to be monitored constantly

– tracking devices were fitted to the matriarchs

– data including the size of their tusks and 37  was taken

• • elephants were taken by truck to their new reserve

Advantages of translocation at Nkhotakota Wildlife Park

• 38  opportunities
• a reduction in the number of poachers and 39 
• an example of conservation that other parks can follow
• an increase in 40  as a contributor to GDP

Part 1: Questions 1-10
Complete the notes below. Write ONE WORD AND/ OR A NUMBER ONLY for each answer.

Job details from employment agency

Role: (1) 
Location: Fordham (2)  Centre, (3)  Road, Fordham

Work involves
• dealing with enquiries
• making (4)  and reorganising them
• maintaining the internal (5) 
• general administration

Requirements
• (6)  (essential)
• a calm and (7)  manner
• good IT skills

Other information
• a (8)  job – further opportunities may be available
• hours: 7.45 am to (9)  p.m. Monday to Friday
• (10)  is available onsite

Part 2: Questions 11-14
Choose the correct letter, A, B or C.

11. The museum building was originally
A a factory.
B a private home.
C a hall of residence.

12. The university uses part of the museum building as
A teaching rooms.
B a research library.
C administration offices.

13. What does the guide say about the entrance fee?
A Visitors decide whether or not they wish to pay.
B Only children and students receive a discount.
C The museum charges extra for special exhibitions.

14. What are visitors advised to leave in the cloakroom?
A cameras
B coats
C bags

Questions 15-20
What information does the speaker give about each of the following areas of the museum? Choose SIX answers from the box and write the correct letter, A-H, next to Questions 15-20.

Information
A Parents must supervise their children.
B There are new things to see.
C It is closed today.
D This is only for school groups.
E There is a quiz for visitors.
F It features something created by students.
G An expert is here today.
H There is a one-way system.

Areas of museum
15. Four Seasons 
16. Farmhouse Kitchen 
17. A Year on the Farm 
18. Wagon Walk 
19. Bees are Magic 
20. The Pond 

Part 3: Questions 21 and 22
Choose TWO letters, A-E. Which TWO educational skills were shown in the video of children doing origami?

A solving problems
B following instructions
C working cooperatively
D learning through play
E developing hand-eye coordination

Questions 23-27
Which comment do the students make about each of the following children in the video? Choose FIVE answers from the box and write the correct letter, A-G, next to Questions 23-27.

Comments
A demonstrated independence
B asked for teacher support
C developed a competitive attitude
D seemed to find the activity calming
E seemed pleased with the results
F seemed confused
G seemed to find the activity easy

Children
23. Sid 
24. Jack 
25. Naomi 
26. Anya 
27. Zara 

Questions 28-30
Choose the correct letter, A, B or C.

28. Before starting an origami activity in class, the students think it is important for the teacher to
A make models that demonstrate the different stages.
B check children understand the terminology involved.
C tell children not to worry if they find the activity difficult.

29. The students agree that some teachers might be unwilling to use origami in class because
A they may not think that crafts are important.
B they may not have the necessary skills.
C they may worry that it will take up too much time.

30. Why do the students decide to use origami in their maths teaching practice?
A to correct a particular misunderstanding
B to set a challenge
C to introduce a new concept

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Victor Hugo
His novel, Les Miserables
• It has been adapted for theatre and cinema.
• We know more about its overall (31)  than about its author.

His early career
• In Paris, his career was successful and he led the Romantic movement.
• He spoke publicly about social issues, such as (32)  and education.
• Napoleon III disliked his views and exiled him.

His exile from France
• Victor Hugo had to live elsewhere in (33) 
• He used his income from the sale of some (34)  he had written to buy a house on Guernsey.

His house on Guernsey
• Victor Hugo lived in this house until the end of the Empire in France.
• The ground floor contains portraits, (35)  and tapestries that he valued.
• He bought cheap (36)  made of wood and turned this into beautiful wall carvings.
• The first floor consists of furnished areas with wallpaper and (37)  that have a Chinese design.
• The library still contains many of his favourite books.
• He wrote in a room at the top of the house that had a view of the (38) 
• He entertained other writers as well as poor (39)  in his house.
• Victor Hugo’s (40)  gave ownership of the house to the city of Paris in 1927. ‘

Part 1: Questions 1-5
Complete the notes below. Write ONE WORD ONLY for each answer.

Wayside Camera Club Membership Form

Name: Dan Green
Email address: dan1068@market.com
Home address: 52 (1)  Street, Peacetown
Heard about us: from a (2) 
Reasons for joining: to enter competitions and to (3) 
Type of membership: (4)  membership (£ 30)

Questions 5-10
Complete the table below. Write NO MORE THAN TWO WORDS for each answer.

Photography competitions
Title of competition	Instructions	Feedback to Dan
(5)………………	A scene in the home	The picture’s composition was not good
‘Beautiful Sunsets’	Scene must show some (6)……………	The (7)……………. was wrong
(8)………………	Scene must show (9)……………..	The photograph was too (10) ……..

(5) 
(6) 
(7) 
(8) 
(9) 
(10) 

Part 2: Questions 11 and 12
Choose TWO letters, A-E. Which TWO warnings does Dan give about picking mushrooms?

A Don’t pick more than one variety of mushroom at a time.
B Don’t pick mushrooms near busy roads.
C Don’t eat mushrooms given to you.
D Don’t eat mushrooms while picking them.
E Don’t pick old mushrooms.

Questions 13 and 14
Choose TWO letters, A-E. Which TWO ideas about wild mushrooms does Dan say are correct?

A Mushrooms should always be peeled before eating.
B Mushrooms eaten by animals may be unsafe.
C Cooking destroys toxins in mushrooms.
D Brightly coloured mushrooms can be edible.
E All poisonous mushrooms have a bad smell.

Questions 15-20
Choose the correct letter, A, B or C.

15. What advice does Dan give about picking mushrooms in parks?
A Choose wooded areas.
B Don’t disturb wildlife.
C Get there early.

16. Dan says it is a good idea for beginners to
A use a mushroom app.
B join a group.
C take a reference book.

17. What does Dan say is important for conservation?
A selecting only fully grown mushrooms
B picking a limited amount of mushrooms
C avoiding areas where rare mushroom species grow

18. According to Dan, some varieties of wild mushrooms are in decline because there is
A a huge demand for them from restaurants.
B a lack of rain in this part of the country.
C a rise in building developments locally.

19. Dan says that when storing mushrooms, people should
A keep them in the fridge for no more than two days.
B keep them in a brown bag in a dark room.
C leave them for a period after washing them.

20. What does Dan say about trying new varieties of mushrooms?
A Experiment with different recipes.
B Expect some to have a strong taste.
C Cook them for a long time.

Part 3: Questions 21 and 22
Choose TWO letters, A-E. Which TWO opinions about the Luddites do the students express?

A Their actions were ineffective.
B They are still influential today.
C They have received unfair criticism.
D They were proved right.
E Their attitude is understandable.

Questions 23 and 24
Choose TWO letters, A-E. Which TWO predictions about the future of work are the students doubtful about?

A Work will be more rewarding.
B Unemployment will fall.
C People will want to delay retiring.
D Working hours will be shorter.
E People will change jobs more frequently.

Questions 25-30
What comment do the students make about each of the following jobs? Choose SIX answers from the box and write the correct letter, A—G, next to Questions 25-30.

Comments
A These jobs are likely to be at risk.
B Their role has become more interesting in recent years.
C The number of people working in this sector has fallen dramatically.
D This job will require more qualifications.
E Higher disposable income has led to a huge increase in jobs.
F There is likely to be a significant rise in demand for this service.
G Both employment and productivity have risen.

Jobs
25. Accountants 
26. Hairdressers 
27. Administrative staff 
28. Agricultural workers 
29. Care workers 
30. Bank clerks 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Space Traffic Management

A Space Traffic Management system
• is a concept similar to Air Traffic Control, but for satellites rather than planes.
• would aim to set up legal and (31)  ways of improving safety.
• does not actually exist at present.

Problems in developing effective Space Traffic Management
• Satellites are now quite (32)  and therefore more widespread (e.g. there are constellations made up of (33)  of satellites).
• At present, satellites are not required to transmit information to help with their (34) 
• There are few systems for (35)  satellites.
• Small pieces of debris may be difficult to identify.
• Operators may be unwilling to share details of satellites used for (36)  or commercial reasons.
• It may be hard to collect details of the object’s (37)  at a given time.
• Scientists can only make a (38)  about where the satellite will go.

Solutions
1. Common standards should be agreed on for the presentation of information.
2. The information should be combined in one (39) 
3. A coordinated system must be designed to create (40)  in its users.

Part 1: Questions 1-5
Complete the notes below. Write ONE WORD ONLY for each answer.

Working at Milo’s Restaurants

Benefits
• (1)  provided for all staff
• (2)  during weekdays at all Milo’s Restaurants
• (3)  provided after midnight

Person specification
• must be prepared to work well in a team
• must care about maintaining a high standard of (4) 
• must have a qualification in (5) 

Question 6-10
Complete the table below. Write ONE WORD AND/ OR A NUMBER for each answer.

Location	Job title	Responsibilities included	Pay and conditions
(6) ……………… Street	Breakfast supervisor	Checking portions, etc. are correct Making sure (7) …………. is clean	Salary starting (8) £ …… per hour Start work at 5.30 am
City Road	Junior chef	Supporting senior chefs Maintaining stock and organising   (9) …………….	Annual salary £ 23,000 No work on a (10) ……. once a   month

(6) 
(7) 
(8) 
(9) 
(10) 

Part 2: Questions 11 and 12
Choose TWO letters, A-E. What are the TWO main reasons why this site has been chosen for the housing development?

A It has suitable geographical features.
B There is easy access to local facilities.
C It has good connections with the airport.
D The land is of little agricultural value.
E It will be convenient for workers.

Questions 13 and 14
Choose TWO letters, A-E. Which TWO aspects of the planned housing development have people given positive feedback about?

A the facilities for cyclists
B the impact on the environment
C the encouragement of good relations between residents
D the low cost of all the accommodation
E the rural location

Questions 15-20
Label the map below. Write the correct letter, A-l, next to Questions 15-20.

15. School 
16. Sports centre 
17. Clinic 
18. Community centre 
19. Supermarket 
20. Playground

Part 3: Questions 21-24
Choose the correct letter, A, B or C.

21. Why do the students think the Laki eruption of 1783 is so important?
A It was the most severe eruption in modern times.
B It led to the formal study of volcanoes.
C It had a profound effect on society.

22. What surprised Adam about observations made at the time?
A the number of places producing them
B the contradictions in them
C the lack of scientific data to support them

23. According to Michelle, what did the contemporary sources say about the Laki haze?
A People thought it was similar to ordinary fog.
B It was associated with health issues.
C It completely blocked out the sun for weeks.

24. Adam corrects Michelle when she claims that Benjamin Franklin
A came to the wrong conclusion about the cause of the haze.
B was the first to identify the reason for the haze.
C supported the opinions of other observers about the haze.

Questions 25 and 26
Choose TWO letters, A-E. Which TWO issues following the Laki eruption surprised the students?

A how widespread the effects were
B how long-lasting the effects were
C the number of deaths it caused
D the speed at which the volcanic ash cloud spread
E how people ignored the warning signs

Questions 27-30
What comment do the students make about the impact of the Laki eruption on the following countries?
Choose FOUR answers from the box and write the correct letter, A-F, next to Questions 27-30.

Comments
A This country suffered the most severe loss of life.
B The impact on agriculture was predictable.
C There was a significant increase in deaths of young people.
D Animals suffered from a sickness.
E This country saw the highest rise in food prices in the world.
F It caused a particularly harsh winter.

Countries
27. Iceland 
28. Egypt 
29. UK 
30. USA 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Pockets

Reason for choice of subject
• They are (31)  but can be overlooked by consumers and designers.

Pockets in men’s clothes
• Men started to wear (32)  in the 18th century.
• A (33)  sewed pockets into the lining of the garments.
• The wearer could use the pockets for small items.
• Bigger pockets might be made for men who belonged to a certain type of (34) 

Pockets in women’s clothes
• Women’s pockets were less (35)  than men’s.
• Women were very concerned about pickpockets.
• Pockets were produced in pairs using (36)  to link them together.
• Pockets hung from the women’s (37)  under skirts and petticoats.
• Items such as (38)  could be reached through a gap in the material.
• Pockets, of various sizes, stayed inside clothing for many decades.
• When dresses changed shape, hidden pockets had a negative effect on the (39)  of women.
• Bags called ‘pouches’ became popular, before women carried a (40) 

Part 1: Questions 1-10
Complete the notes below. Write ONE WORD AND/ OR A NUMBER for each answer.

Transport Survey

Name: Sadie Jones
Year of birth: 1991
Postcode: (1) 

Traveling by bus
Date of bus journey: (2) 
Reason for trip: shopping and visit to the (3) 

Travelled by bus because cost of (4)  too high
Got on bus at (5)  Street
Complaints about bus service bus today was (6) 
Frequency of buses in the (7) 

Traveling by car
Goes to the (8)  By car

Traveling by bicycle
Dislikes traveling by bike in the city centre because of the (9) 
Doesn’t own a bike because of a lack of (10) 

Part 2: Questions 11-13
Choose the correct letter, A, B or C.

Becoming a volunteer for ACE

11. Why does the speaker apologise about the seats?
A They are too small.
B There are not enough of them.
C Some of them are very close together.

12. What does the speaker say about the age of volunteers?
A The age of volunteers is less important than other factors.
B Young volunteers are less reliable than older ones.
C Most volunteers are about 60 years old.

13. What does the speaker say about training?
A It is continuous.
B It is conducted by a manager.
C It takes place online.

Questions 14 and 15
Choose TWO letters, A-E. Which TWO issues does the speaker ask the audience to consider before they apply to be volunteers?

A their financial situation
B their level of commitment
C their work experience
D their ambition
E their availability

Questions 16-20
What does the speaker suggest would be helpful for each of the following areas of voluntary work? Choose FIVE answers from the box and write the correct letter, A-G, next to Questions 16-20.

Helpful things volunteers might offer
A experience on stage
B original, new ideas
C parenting skills
D an understanding of food and diet
E retail experience
F a good memory
G a good level of fitness

Area of voluntary work
16. Fundraising 
17. Litter collection 
18. ‘Playmates’ 
19. Story club 
20. First aid 

Part 3: Questions 21-26
Choose the correct letter, A, B or C.

Talk on Jobs in fashion design

21. What problem did Chantal have at the start of the talk?
A Her view of the speaker was blocked.
B She was unable to find an empty seat.
C The students next to her were talking.

22. What were Hugo and Chantal surprised to hear about the job market?
A It has become more competitive than it used to be.
B There is more variety in it than they had realised.
C Some areas of it are more exciting than others.

23. Hugo and Chantal agree that the speaker’s message was
A unfair to them at times.
B hard for them to follow.
C critical of the industry.

24. What do Huao and Chantal criticise about their school careers advice?
A when they received the advice
B how much advice was given
C who gave the advice

25. When discussing their future, Hugo and Chantal disagree on
A which is the best career in fashion.
B when to choose a career in fashion.
C why they would like a career in fashion.

26. How does Hugo feel about being an unpaid assistant?
A He is realistic about the practice.
B He feels the practice is dishonest.
C He thinks others want to change the practice.

Questions 27 and 28
Choose TWO letters, A-E. Which TWO mistakes did the speaker admit she made in her first job?

A being dishonest to her employer
B paying too much attention to how she looked
C expecting to become well-known
D trying to earn a lot of money
E openly disliking her client

Questions 29 and 30
Choose TWO letters, A-E. Which TWO pieces of retail information do Hugo and Chantal agree would be useful?

A the reasons people return fashion items
B how much time people have to shop for clothes
C fashion designs people want but can’t find
D the best time of year for fashion buying
E the most popular fashion sizes

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Elephant translocation

Reasons for overpopulation at Majete National Park
• strict enforcement of anti-poaching laws
• successful breeding

Problems caused by elephant overpopulation
• greater competition, causing hunger for elephants
• damage to (31)  in the park

The translocation process
• a suitable group of elephants from the same (32)  was selected
• vets and park staff made use of (33)  to help guide the elephants into an open plain
• elephants were immobilised with tranquilisers
o this process had to be completed quickly to reduce (34) 
o elephants had to be turned on their (35)  to avoid damage to their lungs
o elephants’ (36)  had to be monitored constantly
o tracking devices were fitted to the matriarchs
o data including the size of their tusks and (37)  was taken
• elephants were taken by truck to their new reserve

Advantages of translocation at Nkhotakota Wildlife Park
• (38)  opportunities
• a reduction in the number of poachers and (39) 
• an example of conservation that other parks can follow
• an increase in (40)  as a contributor to GDP

Part 1: Questions 1-10
Complete the notes below. Write ONE WORD AND/ OR A NUMBER for each answer.

Easy life cleaning services

Basic cleaning package offered
• Cleaning all surfaces
• Cleaning the (1)  throughout the apartment
• Cleaning shower, sinks toilets etc.

Additional service agreed
• Every week
o Cleaning the (2) 
o Ironing clothes – (3)  only
• Every month
o Cleaning all the (4)  from the inside
o Washing down the (5) 

Oher possibilities
• They can organise a plumber or an (6)  if necessary
• A special cleaning service is available for customers who are allergic to (7) 

Information on the cleaners
• Before being hired, all cleaners have a background check carried out by the (8) 
• References are required
• All cleaners are given (9)  for two weeks
• Customers send a (10)  after each visit

Part 2: Questions 11-14
Choose the correct letter, A, B or C.

11. Many hotel managers are unaware that their staff often
 A a lack of training.
 B long hours.
 C low pay.

12. What is the impact of high staff turnover on managers?
 A an increased workload
 B low morale
 C an inability to meet targets

13. What mistake should managers always avoid?
 A failing to treat staff equally
 B reorganising shifts without warning
 C neglecting to have enough staff during busy periods

14. What unexpected benefit did Dunwich hotel notice after improving staff retention rates?
 A a fall in customer complaints
 B an increase in loyalty club membership
 C a rise in spending per customer

Questions 15-20
Which way of reducing staff turnover was used in each of the following hotels? Write the correct letter, A, B or C, next to Questions 15-20.

Ways of reducing staff turnover
A improving relationships and teamwork
B offering incentives and financial benefits
C providing career opportunities

Hotels
15. The Sun Club 
16. The Portland 
17. Bluewater Hotels 
18. Pentlow Hotels 
19. Green Planet 
20. The Amesbury 

Part 3: Questions 21 and 22
Choose TWO letters, A-E.

Which TWO points do Thomas and Jeanne make about Thomas’s sporting activities at school?
 A He should have felt more positive about them.
 B The training was too challenging for him.
 C He could have worked harder at them.
 D His parents were disappointed in him.
 E His fellow students admired him.

Questions 23 and 24
Choose TWO letters, A-E.

Which TWO feelings did Thomas experience when he was in Kenya?
 A disbelief
 B relief
 C stress
 D gratitude
 E homesickness

Questions 25-30
What comment do the students make about the development of each of the following items of sporting equipment? Choose SIX answers from the box and write the correct letter, A-H, next to Questions 25-30.

Comments about the development of the equipment
A It could cause excessive sweating.
B The material was being mass produced for another purpose.
C People often needed to make their own.
D It often had to be replaced.
E The material was expensive.
F It was unpopular among spectators.
G It caused injuries.
H No one using it liked it at first.

Items of sporting equipment
25. the table tennis bat 
26. the cricket helmet 
27. the cycle helmet 
28. the golf club 
29. the hockey stick 
30. the football 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Maple Syrup
What is maple syrup
• Made from the sap of the maple tree
• Color described as (31) 
• Added to food or used in cooking
• Very (32)  compared to refined sugar

The maple tree
• Has many species
• Needs sunny days and cool nights
• Best growing conditions and (33)  are in Canada and North America

Early maple sugar producers
• Made holes in tree trunks
• Used hot (34)  to heat the sap

Today’s maple syrup
• The trees
o Tree trunks may not have the correct (35)  until they have been growing for 40 years
• The production
o A tap is drilled into the trunk and a (36)  carries the sap into a bucket
o Large pens of sap called evaporators are heated by means of a (37) 
o A lot of (38)  is produced during the evaporation process
o Sugar sand is removed because it makes the syrup look (39)  and affects the taste
o A huge quantity of sap is needed to make a (40)  of maple syrup

Part 1: Questions 1-7
Complete the notes below. Write ONE WORD AND/ OR A NUMBER for each answer.

Advice on surfing holidays

Jack’s advice
• Recommends surfing for (1)   holidays in summer
• Need to be quite (2) 

Irish surfing locations
• County Clare
o Lahinch has some good quality (3)  and surf schools
o There are famous cliffs nearby
• County Mayo
o Good surf school at (4)  beach
o Surf camp lasts for one (5) 
o Can also explore the local (6)  by kayak

Weather
• Best month to go (7) 
• Average temperature in summer – approx. (8)   degrees

Costs
• Equipment
o Wetsuit and surfboard – (9)  euros per day
o Also available to hire (10)  for warmth

Part 2: Questions 11 and 12
Choose TWO letters, A-E.

Which TWO facts are given about the school’s extended hours childcare service?
 A It started recently.
 B More children attend after school than before school.
 C An average of 50 children attend in the mornings.
 D A child cannot attend both the before and after school sessions.
 E The maximum number of children who can attend is 70.

Questions 13-15
Choose the correct letter, A, B or C.

13. How much does childcare cost for a complete afternoon session per child?
 A £3.50
 B £5.70
 C £7.20

14. What does the manager say about food?
 A Children with allergies should bring their own food.
 B Children may bring healthy snacks with them.
 C Children are given a proper meal at 5 p.m.

15. What is different abo t arrangements in the school holidays?
 A Children from other schools can attend.
 B Older children can attend.
 C A greater number of children can attend.

Questions 16-20
What information is given about each of the following activities on offer? Choose FIVE answers from the box and write the correct letter, A-G, next to Questions 16-20.

Information
A has limited availability
B is no longer available
C is for over 8s only
D requires help from parents
E involves an additional fee
F is a new activity
G was requested by children

Activities
16. Spanish 
17. Music 
18. Painting 
19. Yoga 
20. Cooking 

Part 3: Questions 21-24
Choose the correct letter, A, B or C.

Holly’s Work Placement Tutorial

21. Holly has chosen the Orion Stadium placement because
 A it involves children.
 B it is outdoors.
 C it sounds like fun.

22. Which aspect of safety does Dr Green emphasise most?
 A ensuring children stay in the stadium
 B checking the equipment children will use
 C removing obstacles in changing rooms

23. What does Dr Green say about the spectators?
 A They can be hard to manage.
 B They make useful volunteers.
 C They shouldn’t take photographs.

24. What has affected the schedule in the past?
 A bad weather
 B an injury
 C extra time

Questions 25-30
What do Holly and her tutor agree is an important aspect of each of the following events management skills?
Choose SIX answers from the box and write the correct letter, A-H, next to Questions 25-30.

Important Aspects
A being flexible
B focusing on details
C having a smart appearance
D hiding your emotions
E relying on experts
F trusting your own views
G doing one thing at a time
H thinking of the future

Events management skills
25. Communication 
26. Organisation 
27. Time management 
28. Creativity 
29. Leadership 
30. Networking 

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD ONLY for each answer.

Bird Migration Theory

Most birds are believed to migrate seasonally.

Hibernation theory
• It was believed that birds hibernated underwater or buried themselves in (31) 
• This theory was later disproved by experiments on caged birds.

Transmutation theory
• Aristotle believed birds changed from one species into another in summer and winter.
– In autumn he observed that redstart’s experience the loss of (32)  and thought that they turned into robins.
– Aristotle’s assumptions were logical because the two species of birds had a similar (33) 
17th century
• Charles Morton popularised the idea that birds fly to the (34)  in winter.

Scientific developments
• In 1822, a stork was killed in Germany which had an African spear in its (35) 
– previously there had been no (36)  that storks migrate to Africa
• Little was known about the (37)  and journeys of migrating birds until the practice of ringing was established.
– It was thought large birds carried small birds on some journeys because they were considered incapable of travelling across huge (38) 
– Ringing depended on what is called the (39)  of dead birds.
• In 1931, the first (40)  to show the migration of European birds was printed.

Part 1: Questions 1-7
Complete the notes below. Write ONE WORD AND/ OR A NUMBER for each answer.

Opportunities for voluntary work in Southoe village

Library
• Help with (1)  books (times to be arranged)
• Help needed to keep (2)  of books up to date
• Library is in the (3)  Room in the village hall

Lunch club
• Help by providing (4) 
• Help with hobbies such as (5) 

Help for individuals needed next week
• Taking Mrs Carroll to (6) 
• Work in the (7)  at Mr Selsbury’s house

Questions 8-10
Complete the table below. Write ONE WORD ONLY for each answer.

VILLAGE SOCIAL EVENTS

Date	Event	Location	Help needed
19 Oct	(8)……………..	village hall	providing refreshments
18 Nov	Dance	village hall	checking (9)……………
31 Dec	New year’s eve party	Mountfort Hotel	designing the (10)……………

(8) 
(9) 
(10) 

Part 2: Questions 11-14
Choose the correct letter A, B or C.

Oniton Hall

11. Many past owners made changes to
 A the gardens.
 B the house.
 C the farm.

12. Sir Edward Downes built Oniton Hall because he wanted
 A a place for discussing politics.
 B a place to display his wealth.
 C a place for artists and writers.

13. Visitors can learn about the work of servants in the past from
 A audio guides.
 B photographs.
 C people in costume.

14. What is new for children at Oniton Hall?
 A clothes for dressing up
 B mini tractors
 C the adventure playground

Questions 15-20
Which activity is offered at each of the following locations on the farm?
Choose SIX answers from the box and write the correct letter, A-H, next to Questions 15-20.

Activities
A shopping
B watching cows being milked
C seeing old farming equipment
D eating and drinking
E starting a trip
F seeing rare breeds of animals
G helping to look after animals H using farming tools

Locations on the farm
15. diary 
16. large barn 
17. small barn 
18. stables 
19. shed 
20. parkland 

Part 3: Questions 21 and 22
Choose TWO letters, A-E. Which TWO things do the students agree they need to include in their reviews of Romeo and Juliet?

 A analysis of the text
 B a summary of the plot
 C a description of the theatre
 D a personal reaction
 E a reference to particular scenes

Questions 23-27
Which opinion do the speakers give about each of the following aspects of The Emporium’s production of Romeo and Juliet? Choose FIVE answers from the box and write the correct letter, A-G, next to Questions 23-27.

Opinions
A They both expected this to be more traditional.
B They both thought this was original.
C They agree this created the right atmosphere.
D They agree this was a major strength.
E They were both disappointed by this.
F They disagree about why this was an issue.
G They disagree about how this could be improved.

Aspects of the production
23. the set 
24. the lighting 
25. the costume design 
26. the music 
27. the actor’s delivery 

Questions 28-30
Choose the correct letter, A, B or C.

28. The students think the story of Romeo and Juliet is still relevant for young people today because
 A it illustrates how easily conflict can start.
 B it deals with problems that families experience.
 C it teaches them about relationships.

29. The students found watching Romeo and Juliet in another language
 A frustrating.
 B demanding.
 C moving.

30. Why do the students think Shakespeare’s plays have such international appeal?
 A The stories are exciting.
 B There are recognisable characters.
 C They can be interpreted in many ways.

Part 4: Questions 31-40
Complete the notes below. Write ONE WORD AND/OR A NUMBER for each answer.

The impact of digital technology on the Icelandic language

The Icelandic language
• has approximately (31)  speakers
• has a (32)  that is still growing
• has not changed a lot over the last thousand years
• has its own words for computer-based concepts, such as web browser and (33) 

Young speakers
• are big users of digital technology, such as (34) 
• are becoming (35)  very quickly
• are having discussions using only English while they are in the (36)  at school
• are better able to identify the content of a (37)  in English than Icelandic

Technology and internet companies
• write very little in Icelandic because of the small number of speakers and because of how complicated its (38)  is

The Icelandic government
• has set up a fund to support the production of more digital content in the language
• believes that Icelandic has a secure future
• is worried that young Icelanders may lose their (39)  as Icelanders
• is worried about the consequences of children not being (40)  in either Icelandic or English