Month: April 2024

Part 1: Questions 1 and 2
Complete the notes below. Write NO MORE THAN THREE WORDS for each answer.

MIC HOUSE AGENCY REPAIRS
Address: Apartment 2, (1)  , Newton
Length of lease: one year
Date moved in: (2) 

Questions 3-9
Complete the table below. Write
A if the repair will be done immediately
B if the repair will be done during the following week
C if the repair will be done in two or more weeks

Item	Problem	When to be done
Cooker	(3)…………………	(4)………………..
Windows	(5)………………….	B
(6)………………….	flickers	(7)…………………
(8)………………….	torn	(9)…………………..

(3)                        (4) 
(5)                        (6) 
(7)                        (8) 
(9) 

Question 10
Write NO MORE THAN THREE WORDS OR A NUMBER for each answer.

Workman to call between (10)  and

Part 2: Questions 11 and 12
Circle the correct letters A-C

11. At rainforest lodge there aren’t any
 A telephones or TVs
 B newspapers or TVs
 C telephones or newspapers

12. The guests are told to
 A carry their luggage to the cabin
 B go straight to the restaurant
 C wait an hour for dinner

Questions 13-15
Complete the table below. Write NO MORE THAN THREE WORDS for each answer.

Tour Name	Details
Orchid and Fungi	walking tour
Four Wheel Drive	tour to the (13)………………
Fishing	to catch lunch
Crocodile Cruise	departs at (14)………………..daily
(15)…………………	departs at sundown

(13) 
(14) 
(15) 

Questions 16-20
Write NO MORE THAN THREE WORDS for each answer.

What THREE items of clothing does the speaker recommend for the rainforest?
(16) 
(17) 
(18) 

Which TWO things in the rainforest does the speaker give a warning about?
(19)  and (20) 

Part 3: Questions 21-25
Circle the correct letters A-C

21. These sessions with a counsellor are
 A compulsory for all students
 B available to any students
 C for science students only

22. The counsellor says that new students have to
 A spend more time on the college premises
 B get used to working independently
 C work harder than they did at school

23. John complains that the resource centre
 A has limited opening hours
 B has too few resources
 C gets too crowded

24. The counsellor suggests to John that
 A most other students can cope
 B he needs to study all the time
 C he should be able to fit in some leisure activities

25. Before being able to help John the counsellor needs to
 A talk with some of his lecturers
 B consult his tutor
 C get more information from him

Questions 26-30
Complete the notes below. Write NO MORE THAN THREE WORDS for each answer.

Writing
• Pay careful attention to the question
• Leave time to (26) 

Listening
• Try to (27)  lectures
• Check notes with (28) 

Reading
• Choose topics of (29) 
• Buy a good (30)

Part 4: Questions 31-35
Circle the correct letters A-C

31. John was first interested in the subject because of something
 A he had witnessed
 B he had read about
 C he had experienced

32. The main research method was
 A interviews
 B questionnaires
 C observation

 A
 B
 C

34. How many respondents were there?

 A 50-100
 B 100-150
 C 150-200

35. The most common type of road rage incident involved
 A damage to property
 B personal violence
 C verbal abuse

Questions 36-40
Which group gave the following advice?

Tick Column A if it was mainly women.
Tick Column B if it was mainly men.
Tick Column C if it was both men and women.

	A	B	C
Example: do not stop to ask directions	✓
36. Avoid eye contact with other drivers
37. Inform someone of your likely arrival time
38. Ensure car keys are ready when you return to the car
39. Leave plenty of space when parking
40. Keep all doors locked

(36)                       (37) 
(38)                       (40) 

Part 1: Questions 1-4
1. The respondent works in
 A the professions
 B business
 C other

2. The respondent has a salary of
 A £ 0-15,000 a year
 B £ 15,000-35,000 a year
 C over £35,000 a year

3. The respondent watched TV for
 A relaxation
 B entertainment
 C information

4. Every day the respondent watches TV for
 A 30 min – 1 hour
 B 1 hour – 2 hours
 C more than 2 hours

Questions 5-7
Choose TWO letters A-E

5. The respondent mainly watches TV
 A in the early morning
 B around midday
 C in the afternoon
 D in the early evening
 E at night

6. On the new channel the respondent would like to see more
 A children’s programmes
 B documentaries
 C local service programmes
 D travel programmes
 E health programmes

7. The respondent would advise the new channel to
 A spend more money on drama
 B train their broadcasters to higher standards
 C improve sound quality
 D broadcast interviews with famous people
 E talk more to customers

Questions 8-10
Circle the correct letter A-C

8. The respondent feels that adverts should occur only
 A 10 minutes
 B 15 minutes
 C 20 minutes

9. The respondent would like to attend special promotions if
 A expenses are paid
 B he is invited specially
 C they are held locally

10. The respondent would like to receive
 A no mail
 B requested mail
 C all mail

Part 2: Questions 11-14
Circle FOUR letters A-G

Which FOUR activities of the Union are mentioned by the speaker?

 A raising money for good causes
 B political campaigning
 C running a new agency
 D running a supermarket
 E providing cheap tickets
 F helping with accommodation
 G providing catering services

Questions 15 and 16
Circle TWO letters A-E

Which TWO of the following can you get advice about from the Union?
 A immigration
 B grants
 C medical problems
 D personal problems
 E legal matters

Questions 17-20
Write the appropriate letters A-C against questions 17-20.

What are the locations of the following places in Radford?
A part of the Metro Tower Building
B in the main square in the centre of the town
C some distance from the centre of the town

17. the hi-tech fitness centre 
18. the ice rink 
19. the new cinema 
20. the Theatre Royal 

Part 3: Questions 21-23
Complete the notes below. Write NO MORE THAN THREE WORDS OR A NUMBER for each answer.

DISSERTATION INFORMATION
Hand-in-date: (21) 
Length: (22)  to 
Extra programme offered on: (23) 

Question 24-26
Complete the table below.

DISSERTATION TIMETABLE

Date	Action
31 January	basic bibliography
7 February	(24)………………..
February – March	(25)……………….
(26)……………….to……………….	write up work
21 May	hand in work

(24) 
(25) 
(26) 

Questions 27-30

What is Dr Simon’s opinions on the following points?
Tick column A if he is in favour
Tick column B if he has no strong opinion either way
Tick column C if he is against

	A	B	C
27. Buying a computer
28. Reading previous year’s dissertation
29. Using questionnaires as main research instrument
30. Interviewing tutors

(27)                     (28) 
(29)                     (30) 

Part 4: Questions 31-37
Circle the correct letters A-C

31. The driest continent is
 A Australia
 B Africa
 C Antarctica

32. The evaporation rate in Australia is
 A lower than Africa
 B higher than Africa
 C about the same as Africa

33. Rainfall in Australia hardly penetrates the soil because
 A the soil is too hard
 B the soil is too hot
 C plants use it up

34. In sandy soils water can
 A evaporate quickly
 B seep down to rock
 C wash the soil away

35. Water is mainly pumped up for
 A people to drink
 B animals to drink
 C watering crops

36. Natural springs are located
 A in unexplored parts of Australia
 B quite commonly over all Australia
 C in a few areas of Australia

37. Underground water supplies
 A 18% of Australia’s water
 B 48% of Australia’s water
 C 80% of Australia’s water

Questions 38-40
Circle THREE letters A-E

Which THREE of the following uses of dam water are mentioned?
 A providing water for livestock
 B watering farmland
 C providing water for industry
 D controlling flood water
 E producing hydro-electric power

Part 1: Questions 1-10
Complete the notes below. Write NO MORE THAN THREE WORDS OR A NUMBER for each answer.

GOODBYE PARTY FOR JOHN
Venue: (1) 
Invitations (Tony)
Who to invite: John and his wife
Director
The (2) 
All the teachers
All the (3) 
Date for sending invitations: (4) 
Present (Lisa)
Collect money during the: (5) 
Suggested amount per person: (6) 
Check prices for: CD Players
(7) 
Coffee maker
Ask guests to bring: snacks
(8) 
(9) 
Ask student representative to prepare a: (10) 

Part 2: Questions 11-15
Choose the correct letter, A, B or C.

11. To find out how much holidays cost, you should press button
 A one
 B two
 C three

12. Travelite currently offer walking holidays
 A only in Western Europe
 B all over Europe
 C outside Europe

13. The walks offered by Travelite
 A cater for a range of walking abilities
 B are planned by guides from the local area
 C are for people with good fitness levels

14. On Travelite holidays, people holidaying alone pay
 A the same as other clients
 B only a little more than other clients
 C extra only if they stay in a large room

15. Entertainment is provided
 A when guests request it
 B most nights
 C every night

Questions 16-20
Complete the table below. Write NO MORE THAN THREE WORDS OR A NUMBER.

Length of holiday	Cost per person	Special offers included in price
3 days	(16) $……………..	pick up from the (17)……………….
7 days	$ 350	– book of (18)…………….. – maps
14 days	(19) $……………..	as above plus membership of a (20)…………….

(16)                         (17) 
(18)                         (19) 
(20) 

Part 3: Questions 21-26
Complete the table below. Write NO MORE THAN THREE WORDS OR A NUMBER.

Experiment number	Equipment	Purpose
Experiment 1	(21)…………….and a table	to show how things move on a cushion of air
Experiment 2	lots of paperclips	to show why we need standard (22)……………
Experiment 3	(23)……………..and a jar of water	to show how (24)……………..grow
Experiment 4	cardboard, colored pens and a (25)……………….	to teach children about how (26)…………….is made up
Experiment 5	a drill, an old record, a pin, paper, a bolt	to make a record player in order to learn about recording sound

(21)                  (22) 
(23)                 (24) 
(25)                 (26) 

Questions 27-30

What problems do the speakers identify for each experiment?
Choose your answers from the box and write the letters A-H next to questions 27-30

Experiment 1: (27) 
Experiment 2: (28) 
Experiment 3: (29) 
Experiment 4: (Example) F
Experiment 5: (30) 

Problems
A too messy
B too boring
C too difficult
D too much equipment
E too long
F too easy
G too noisy
H too dangerous

Part 4: Questions 31-34
Complete the notes below. Write NO MORE THAN THREE WORDS OR A NUMBER.

SHARKS IN AUSTRALIA
Length largest caught: 16 mts
Weight heaviest: (31)  kgs
Skeleton cartilage
Skin texture rough barbs
Swimming aide fins and (32) 
Food gathered from the ocean (33) 
Sharks locate food by using their (34) 

Questions 35-38

35. Shark meshing uses nets laid
 A along the coastline
 B at an angle to the beach
 C from the beach to the sea

36. Other places that have taken up shark meshing include
 A South Africa
 B New Zealand
 C Tahiti

37. The average number of sharks caught in nets each year is
 A 15
 B 150
 C 1,500

38. Most sharks are caught in
 A spring
 B summer
 C winter

Questions 39 and 40
Which TWO factors reduce the benefits of shark nets?

 A nets wrongly positioned
 B strong waves and currents
 C too many fish
 D sharks cat holes in nets
 E moving sands
 F nets too short
 G holes in nets scare sharks

Part 1: Questions 1-4
Complete the form below. Write NO MORE THAN THREE WORDS OR A NUMBER for each answer.

ACCOMMODATION REQUEST FORM
Name: Sara Lim
Age: 23
Length of time in Australia: (1) 
Present address: Flat 1, 539, (2)  Road Canterbury 2036
Present course: (3)  English
Accommodation required from: (4)  7th September

Questions 5-7
Choose the correct letter, A, B or C

5. Sara requires a
 A single room
 B twin room
 C triple room

6. She would prefer to live with a
 A family
 B single person
 C couple

7. She would like to live in a
 A flat
 B house
 C studio apartment

Questions 8-10
Complete the sentences below. Write NO MORE THAN ONE WORD for each answer.

8. The  will be $320.
9. She needs to pay the rent by cash or cheque on a  basis.
10. She needs to pay her part of the  bill

Part 2: Questions 11-14
Choose the correct letter, A, B or C.

11. When is this year’s festival being held?
 A 1-13 January
 B 5-17 January
 C 25-31 January

12. What will the reviewer concentrate on today?
 A theatre
 B dance
 C exhibitions

13. How many circuses are there in the festival?
 A one
 B two
 C several

14. Where does Circus Romano perform?
 A in a theatre
 B in a tent
 C in a stadium

Questions 15-20
Complete the notes below. Write NO MORE THAN THREE WORDS for each answer.

	Where	Type of performance	Highlights	Type of audience
Circus Romano		clowns and acrobats	music and (15)……………….	(16)……………
Circus Electrica	(17)……………..	dancers and magicians	aerial displays	(18)……………….
Mekong Water Puppets	(19)……………..	puppets	seeing the puppeteers at end	(20)……………..

(15)                    (16) 
(17)                    (18) 
(19)                   (20) 

Part 3: Questions 21-30
Choose the correct letter, A. B or C.

21. The man wants information on courses for
 A people going back to college
 B postgraduate students
 C business executives

22. The ‘Study for Success’ seminar lasts for
 A one day
 B two days
 C three days

23. In the seminar the work on writing aims to improve
 A confidence
 B speed
 C clarity

24. Reading sessions help students to read
 A analytically
 B as fast as possible
 C thoroughly

25. The seminar tries to
 A prepare learners physically
 B encourage interest in learning
 C develop literacy skills

26. A key component of the course is learning how to
 A use time effectively
 B stay healthy
 C select appropriate materials

27. Students who want to do the ‘Study for Success’ seminar should
 A register with the Faculty Office
 B contact their Course Convenor
 C reserve a place in advance

28. The ‘Learning Skills for University Study’ course takes place on
 A Monday, Wednesday and Friday
 B Monday, Tuesday and Wednesday
 C Monday, Thursday and Friday

29. A feature of this course is
 A a physical training component
 B advice on coping with stress
 C a detailed weekly planner

30. The man chooses the ‘Study for Success’ seminar because
 A he is over forty
 B he wants to start at the beginning
 C he seeks to revise his skills

Part 4: Questions 31 and 32
Complete the notes below. Write NO MORE THAN TWO WORDS OR A NUMBER for each answer.

New Union Building
Procedures to establish student opinion:
• students were asked to give written suggestions on the building’s design
• these points informed the design of A (31) 
• (there were (32)  respondents)
• results collated and report produced by Union Committee

Questions 33-37
Complete the table below. Write NO MORE THAN THREE WORDS for each answer.

CHOICE OF SITE

	Site One	Site Two	Site Three
Location	city centre near faculty of (33)…………….	outskirts near park	out of town near the (34)……………
Advantages and/ or disadvantages	problems with (35)………………….and. ………	close to (36)……………	access to living quarters, large site so more (37)…………………

(33)                        (34) 
(35)                        (36) 
(37) 

Question 38
Choose TWO letters A-G.

38. Which TWO facilities did the students request in the new Union building?
 A a library
 B a games room
 C a student health centre
 D a mini fitness centre
 E a large swimming pool
 F a travel agency
 G a lecture theatre

Question 39
Choose the correct letters A, B and C.

39. Which argument was used AGAINST having a drama theatre?

 A It would be expensive and no students would use it
 B It would be a poor use of resources because only a minority would use it
 C It could not accommodate large production of plays

Question 40
Choose TWO letters A-F.

40. Which TWO security measures have been requested?

 A closed circuit TV
 B show Union card on entering the building
 C show Union card when asked
 D sport searched of bags
 E permanent security office on site

Part 1: Questions 1-5
Choose the correct letter, A, B or C.

1. What does Peter want to drink?
 A tea
 B coffee
 C a cold drink

2. What caused Peter problems at the bank?
 A The exchange rate was down
 B He was late
 C The computers weren’t working

3. Who did Peter talk to at the bank?
 A an old friend
 B an American man
 C a German man

4. Henry gave Peter a map of
 A the city
 B the bus routes
 C the train system

5. What do Peter and Sally decide to order?
 A food and drinks
 B just food
 C just drinks

Questions 6-8
Complete the notes below using words from the options given below.

Art gallery
Cathedral
Castle
Gardens
Markets

Tourist attractions open all day: (6)  and Gardens
Tourist attractions NOT open on Mondays: (7)  and Castle
Tourist attractions which have free entry: (8)  and Markets

Questions 9 and 10
Complete the sentences below. Write NO MORE THAN THREE WORDS for each answer.

9. The first place Peter and Sally will visit is the 
10. At the Cathedral, Peter really wants to 

Part 2: Questions 11-20
Choose the correct letter A, B or C.

11. The Counselling Service may contact tutors if
 A they are too slow in marking assignments
 B they give students a lot of work
 C they don’t inform students about their progress

12. Stress may be caused by
 A new teachers
 B time pressure
 C unfamiliar subject matter

13. International students may find stress difficult to handle because
 A they lack support from family and friends
 B they don’t have time to make new friends
 C they find it difficult to socialise

14. A personal crisis may be caused by
 A studying for too long overseas
 B business problems in the student’s own country
 C disruptions to personal relationships

15. Students may lose self-esteem if
 A they have to change courses
 B they don’t complete a course
 C their family puts too much pressure on them

16. Students should consult Glenda Roberts if
 A their general health is poor
 B their diet is too strict
 C they can’t eat the local food

17. Students in financial difficulties can receive
 A assistance to buy books
 B a loan to pay their course fees
 C a no-interest loan to cover study expenses

18. Loans are also available to students who
 A can’t pay their rent
 B need to buy furniture
 C can’t cover their living expenses

19. The number of students counselled by the service last year was
 A 214
 B 240
 C 2,600

20. The speaker thinks the Counselling Service
 A has been effective in spite of staff shortages
 B in under used by students
 C has suffered badly because of staff cuts

Part 3: Questions 21-24
Complete the notes below. Write NO MORE THAN TWO WORDS OR A NUMBER for each answer.

DETAILS OF ASSIGNMENT
Part 1 Essay: Title ‘Assess the two methods of (21)  in social science research
Number of words: (22) 
Part 2 Small scale study: Choose one method
Gather data from at least (23)  subjects
Part 3 Report on study: Number of words: (24) 

Questions 25 and 26
Choose TWO letters A-E.

What TWO disadvantages of the questionnaire form of data collection do the students discuss?

 A The data is sometimes invalid
 B Too few people may respond
 C It is less likely to reveal the unexpected
 D It can only be used with literate populations
 E There is a delay between the distribution and return of questionnaires

Questions 27-30
Complete the table below. Write NO MORE THREE TWO WORDS OR A NUMBER for each answer.

Author	Title	Publisher	Year of publication
(27)……………..	sample surveys in social science research
Bell	(28)………………….	(29)………………….
Wilson	interviews that work	Oxford University Press	(30)…………………

(27)                   (28) 
(29)                   (30) 

Part 4: Questions 31 and 32
Choose the correct letter A, B and C.

31. Corporate crime is generally committed
 A against individuals
 B by groups
 C for companies

32. Corporate crime does NOT include
 A employees stealing from their company
 B unintentional crime by employees
 C fraud resulting from company policy

Questions 33-38
Complete the notes below. Write NO MORE THREE TWO WORDS OR A NUMBER for each answer.

Corporate crime has been ignored by:
• The (33)  e.g. films
• (34) 
Reasons:
• Often more complex and needing (35) 
• Less human interest than conventional crime
• Victims often (36) 
Effects:
• Economic costs
o May appear unimportant to (37) 
o Can make large (38)  for company

Questions 39 and 40
Choose TWO letters A-F.

The oil tanker explosion was an example of a crime which
 A was no-one’s fault
 B was not a corporate crime
 C was intentional
 D was caused by indifference
 E has tragic results
 F made a large profit for the company

Part 1: Questions 1-4
Complete the notes below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

NOTES ON SOCIAL PROGRAMME
Visit places which have:
• historical interest
• good (1) 
• (2) 
Cost: between £5.00 and £15.00 per person
Note: special trips organised for groups of (3)  people
Time: departure – 8.30 a.m and return – 6.00 p.m.
To reserve a seat: sign name on the (4)  3 days in advance

Questions 5-10
Complete the table given below.

(5)                        (6)  
(7)                        (8)  
(9)                       (10) 

Part 2: Questions 11-13
Complete the sentences below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

RIVERSIDE INDUSTRIAL VILLAGE
11. Riverside Village was a good place to start an industry because it had water, raw materials and fuels such as  and 
12. The metal industry was established at Riverside Village by  who lived in the area.
13. There were over  water-powered mills in the area in the eighteenth century.

Questions 14-20
Complete the plan below using NO MORE THAN TWO WORDS for each answer.

(14)                    (15) 
(16)                    (17) 
(18)                    (19) 
(20) 

Part 3: Questions 21 and 22
Choose the correct letter, A, B or C.

21. Melanie says she has not started the assignment because
 A she was doing work for another course.
 B it was a really big assignment.
 C she hasn’t spent time in the library.

22. The lecturer says that reasonable excuses for extensions are
 A planning problems.
 B problems with assignment deadlines.
 C personal illness or accident.

Questions 23-27

What recommendations does Dr Johnson make about the journal articles?

Choose your answers from the box and write the letters A–G next to questions 23–27.

23. Jackson 
24. Roberts 
25. Morris 
26. Cooper 
27. Forster 

A must read
B useful
C limited value
D read first section
E read research methods
F read conclusion
G don’t read

Questions 28-30
Label the chart below. Choose your answers from the box below and write the letters A–H next to questions 28–30.

(28) 
(29) 
(30) 

Part 4: Questions 31-40
Complete the notes below using NO MORE THAN TWO WORDS for each answer.

THE URBAN LANDSCAPE
Two areas of focus:
• the effect of vegetation on the urban climate
• ways of planning our (31)  better

Large-scale impact of trees:
• they can make cities more or less (32) 
• in summer they can make cities cooler
• they can make inland cities more (33) 

Local impact of trees:
• they can make local areas
– more (34) 
– cooler
– more humid
– less windy
– less (35) 

Comparing trees and buildings

Temperature regulation:
• trees evaporate water through their (36) 
• building surfaces may reach high temperatures

Wind force:
• tall buildings cause more wind at (37)  level
• trees (38)  the wind force

Noise:
• trees have a small effect on traffic noise
• (39)  frequency noise passes through trees

Important points to consider:
• trees require a lot of sunlight, water and (40)  to grow

Part 1: Questions 1-10
Complete the form below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

HOST FAMILY APPLICATION
Name: Jenny Chan
Present address: Sea View Guest House, (1) 
Daytime phone number: 2237676
[Best lime to contact is (2)  ]
Age: 19
Intended length of stay: (3) 
Occupation while in UK: student
General level of English: (4) 
Preferred location: in the (5) 
Special diet: (6) 

Other requirements:
• own facilities
• own television
• (7) 
• to be (8) 

Maximum price: (9) £  a week
Preferred starting date: (10) 

Part 2: Questions 11-13
Complete the sentences below using NO MORE THAN TWO WORDS for each answer.

11. The next meeting of the soccer club will be in the  in King’s Park on 2 July.
12. The first event is a 
13. At the final dinner, players receive 

Questions 14-17

Complete the table below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Competition	Number of teams	Games begin	Training Session (in King’s Park)
Junior	(14)………………..	8.30 am	(15)………………..
Senior	(16)………………..	2.00 pm	(17)……………….

(14)                     (15) 
(16)                     (17) 

Questions 18-20

Complete the table below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Name of Office Bearer	Responsibility
Robert Young: President	to manage meetings
Gina Costello: Treasurer	to (18)………………….
David West: Secretary	to (19)………………….
Jason Dokic: Head Coach	to (20)………………….

(18) 
(19) 
(20) 

Part 3: Questions 21-24
Complete the notes below using NO MORE THAN THREE WORDS for each answer.

BOX TELECOM

Problem: been affected by	– drop in (21)…………….. – growing (22)…………….. – delays due to a strike
Cause of problems:	– high (23)…………….. – lack of good (24)…………………

(21)                    (22) 
(23)                   (24) 

Questions 25-27

Choose the correct letter, A, B or C.

25. What does Karin think the company will do?
 A look for private investors
 B accept a takeover offer
 C issue some new shares

26. How does the tutor suggest the company can recover?
 A by appointing a new managing director
 B by changing the way it is organised
 C by closing some of its retail outlets

27. The tutor wants Jason and Karin to produce a report which
 A offers solutions to Box Telecom’s problems.
 B analyses the UK market.
 C compares different companies.

Questions 28-30

Which opinion does each person express about Box Telecom?
Choose your answers from the box and write the letters A-F next to questions 28-30.

A its workers are motivated
B it has too little investment
C it will overcome its problems
D its marketing campaign needs improvement
E it is old-fashioned
F it has strong managers

28. Karin 
29. Jason 
30. The tutor 

Part 4: Questions 31-36
Choose the correct letter, A, B or C.

31. During the first week of term, students are invited to

A be shown round the library by the librarian

B listen to descriptions of library resources

C do an intensive course in the computer centre

32. The speaker warns the students that

A internet materials can be unreliable

B downloaded information must be acknowledged

C computer access may be limited at times

33. The library is acquiring more CDs as a resource because

A they are a cheap source of information

B they take up very little space

C they are more up to date than the reference books

34. Students are encouraged to use journals online because

A the articles do not need to be returned to the shelves

B reading online is cheaper than photocopying articles

C the stock of printed articles is to be reduced

35. Why might some students continue to use reference books?

A they can be taken away from the library

B they provide information unavailable anywhere else

C they can be borrowed for an extended loan period

36. What is the responsibility of the training supervisor?

A to supervise and support library staff

B to provide orientation to the library facilities

C to identify needs and inform section managers

Questions 37-40
Which section of the university will help postgraduate students with their dissertations in the following ways?

A the postgraduate’s own department or tutor
B library staff
C another section of the university

Write the correct letter, A, B or C, next to questions 37-40.

37. training in specialised computer programs 
38. advising on bibliography presentation 
39. checking the draft of the dissertation 
40. providing language support 

---

Part 1: Questions 1-10
Complete the form below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

MINTONS CAR MART
Customer Enquiry
Make: Lida

Engine size: (1) 
Model: Max
Type of gears: (2) 
Preferred color: (3)  blue

FINANCE
Customer wishes to arrange (4) 
Part exchange? Yes

PERSONAL DETAILS
Name: Wendy (5) 
Title: (6) 
Address: (7)  hampshire GU8 9EW
Contact number: (for (8)  only) 0798257643

CURRENT CAR
Make: Conti
Model: Name: (9)  Year: 1994
Mileage: maximum 70,000
Color: metallic grey
Condition: (10) 

Part 2: Questions 11 and 12

Choose TWO letters A-E.

What TWO advantages does the speaker say Rexford University has for the students he is speaking to?

 A higher than average results in examinations
 B good transport links with central London
 C near London Airport
 D special government funding
 E good links with local industry

Questions 13-15

Choose the table below. Write NO MORE THAN ONE WORD for each answer.

• When application is received, confirmation will be sent
• Application processing may be slowed down by
– postal problems
– delays in sending (13) 
• University tries to put international applicants in touch with a student From the same
(14)  who can give information and advice
– on academic atmosphere
leisure facilities
– English (15)  and food
what to peak

Questions 16-20

Choose the correct letter, A, B or C.

16. The speaker says international students at UK universities will be
 A offered accommodation with local families.
 B given special help by their lecturers.
 C expected to work independently.

17. What does the speaker say about university accommodation on campus?
 A Most places are given to undergraduates.
 B No places are available for postgraduates with families.
 C A limited number of places are available for new postgraduates.

18. Students wishing to live off-campus should apply
 A several months in advance.
 B two or three weeks in advance.
 C at the beginning of term.

19. The university accommodation officer will
 A send a list of agents for students to contact.
 B contact accommodation agencies for students.
 C ensure that students have suitable accommodation.

20. With regard to their English, the speaker advises the students to
 A tell their lecturers if they have problems understanding.
 B have private English lessons when they arrive.
 C practise their spoken English before they arrive.

Part 3: Questions 21-30

Choose the table below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Feedback Form
Course: Communication in Business
Course code: CB162
Dates: From (21)  to (22) 

Please give your comments on the following aspects of the course:

	Good Points	Suggestions for improvement
Course organisation	– (23)………………… – useful to have (24)……………..at beginning of course	– too much work in (25)…………….of the course, could be more easily balanced
Course delivery	– good (26)…………………..	– some (27)………………….sessions went on too long
Materials and equipment	– good (28)…………….	– not enough copies of key texts available – need more computers
Testing and evaluations	– quick feedback from oval presentations – marking criteria for oral presentations known in advance	– too much (29)……………… – can we know criteria for marking final exam?
Other comments	– excellent (30)……………….

(23)               (24) 
(25)               (26) 
(27)               (28) 
(29)               (30) 

Part 4: Questions 31-35

Complete the sentences below using NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

HOUSEHOLD WASTE RECYCLING

31. By 2008, carbon dioxide emissions need to be  lower than in 1990.
32. Recycling saves energy and reduces emissions from landfill sites and 
33. People say that one problem is a lack of ‘‘ sites for household waste.
34. Glass designed to be utilised for  cannot be recycled with other types of glass.
35. In the UK,  tons of glass is recycled each year.

Questions 36-40

Choose the table below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

COMPANIES WORKING WITH RECYCLED MATERIALS

Material	Company	Product that the company manufactures
Glass	CLA Aggregates	material used for making (36)………………………
Paper	Martin’s	office stationery
Paper	Papersave	(37)……………….for use on farms
Plastic	Pacrite	(38)…………………for collecting waste
Plastic	Waterford	(39)………………….
Plastic	Johnson & Jones	(40)…………………..

(36)                (37) 
(38)               (39) 
(40) 

Part 1: Questions 1-10
Complete the notes below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Library Information
Minimum joining age: 18 years

For registration, must take
• two (1)  and
• two forms of I.D. e.g. driving licence, (2) 

Cost to join per year (without current student card): (3) £ 
Number of items allowed: (members of public) (4) 
Login times: four weeks
Fines start at (5) £ 
Computers can be booked up to (6)  hours in advance
Library holds most national papers,  (7)  , and magazines need (8)  to use photocopier

Creative Writing class
• tutor is John (9)  and
• held on (10)  evenings

Part 2: Questions 11-15
Choose the correct letter, A, B or C.

BICYCLES FOR THE WORLD
11. In 1993 Dan Pearman went to Ecuador
 A as a tourist guide
 B as part of his studies
 C as a voluntary worker

12. Dan’s neighbour was successful in business because he
 A employed carpenters from the area
 B was the most skilled craftsman in the town
 C found it easy to reach customers

13. Dan says the charity relies on
 A getting enough bicycles to send regularly
 B finding new areas which need the bicycles
 C charging for the bicycles it sends abroad

14. What does Dan say about the town of Rivas?
 A It has received the greatest number of bikes
 B It has almost as many bikes as Amsterdam
 C Its economy has been totally transformed

15. What problem did the charity face in August 2000?
 A It couldn’t meet its overheads
 B It had to delay sending the bikes
 C It was criticized in the British media

Questions 16 and 17

Write NO MORE THAN ONE WORD OR A NUMBER for each answer.

16. How much money did the charity receive when it won an award? 
17. What is the charity currently hoping to buy? 

Questions 18-20

Which THREE things can the general public do to help the charity Pedal Power?

 A organise a bicycle collection
 B repair the donated bikes
 C donate their unwanted tools
 D do voluntary work in its office
 E hold an event to raise money
 F identify areas that need bikes
 G write to the government

Part 3: Questions 21-30
Choose the table below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

‘STUDENT LIFE’ VIDEO PROJECT

	Cristina	Ibrahim
Enjoyed:	– using the camera – going to British (21)……………	contact with students doing other courses (has asked some to (22)……….with him)
Most useful language practice:	– listening to instructions – learning (23)…………. vocabulary	listening to British students’ language because of: – normal speed – large amount of (24)…………….
General usefulness:	– operating video camera – working with other people: – learning about (25)………… – compromising – (26)…………people who have different views	the importance of (27)………………..
Things to do differently in future:	– decide when to (28)………….each stage at the beginning – make more efforts to (29)……………….with the camera	do not make the film too (30)………………………

(21)                   (22) 
(23)                  (24) 
(25)                  (26) 
(27)                  (28) 
(29)                  (30) 

Part 4: Questions 31-40
Complete the notes below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

GEOGRAPHY
• more than (31)  times as big as the UK
• most of the area is classified as (32) 

RESEARCH STATIONS
• (33)  is integrated with technical support
• stations contain accommodation, work areas, a kitchen, a (34)  and a gym
• supplies were brought to Zero One station by sledge from a (35)  at the edge of the ice 15 km away
• problem of snow build-ups solved by building stations on (36)  with adjustable legs

FOOD AND DIET
• average daily requirement for an adult in Antarctica is approximately (37)  kilocalories
• rations for field work prepared by process of freeze-drying

RESEARCH
The most important research focuses on climate change, including
– measuring changes in the ice-cap (because of effects on sea levels and (38)  )
– analysing air from bubbles in ice to measure (39)  caused by human activity

WORK OPPORTUNITIES
Many openings for (40)  people including
– research

Part 1: Questions 1-4
Complete the notes below. Write NO MORE THAN TWO WORDS OR A NUMBER.

DREAMTIME TRAVEL AGENCY
Holiday name: Whale watch experience
Holiday length: 2 days
Type of transportation: (1) 
Maximum group size: (2) 
Next tour date: (3) 
Hotel name: (4) The 

Questions 5 and 6
Choose TWO letters A-E.

Which TWO things are included in the price of the tour?

 A fishing trip
 B guided bushwalk
 C reptile park entry
 D table tennis
 E tennis

Questions 7-10
Complete the sentences below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

7. The tour costs $ 
8. Bookings must be made no later than  days in advance.
9. A  deposit is required.
10. The customer’s reference number is 

Part 2: Questions 11-19
Complete the table below. Write NO MORE THAN THREE WORDS.

Brand of cot	Good points	Problems	Verdict
Baby safe	easy to (11)…………….	– did not have any (12)…………… – babies could trap their (13)………. in the side bar	(14)……………
Choice cots	easy to (15)…………..	– side did not drop down – spaces between the bars were (16)…………….	(17)……………..
Mother’s choice	best of cot could be moved	– did not have any (18)…………… – pictures could be removed easily	(19)…………..

(11)                 (12) 
(13)                (14) 
(15)                (16) 
(17)                (18) 
(19) 

Question 20
Complete the notes below. Write ONE WORD ONLY for the answer.
• Metal should not be rusted or bent
• Edges of cot should not be (20) 

Part 3: Questions 21-23
Choose the correct letter A, B and C.

21. Andrew has worked at the hospital for
 A two years
 B three years
 C five years

22. During the course Andrew’s employers will pay
 A his fees
 B his living costs
 C his salary

23. The part-time course lasts for
 A one whole year
 B 18 months
 C two years

Questions 24 and 25
Choose TWO letters A—E.

What TWO types of coursework are required each month on the part-time course?

 A a case study
 B an essay
 C a survey
 D a short report
 E a study diary

Questions 26-30
Complete the summary below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Modular Courses
Students study (26)  during each module. A module takes (27)  and the work is very (28)  To get a Diploma each student has to study (29)  and then work on (30)  in depth.

Part 4: Questions 31-35
Complete the sentences below. Write NO MORE THAN THREE WORDS for each answer.

31. According to George Bernard Shaw, men are supposed to understand  economics and finance.
32. However, women are more prepared to  about them.
33. Women tend to save for  and a house.
34. Men tend to save for  and for retirement.
35. Women who are left alone may have to pay for  when they are old.

Questions 36-40
Complete the summary below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Saving for the future
Research indicates that many women only think about their financial future when a (36)  occurs. This is the worst time to make decisions. It is best for women to start thinking about pensions when they are in their (37)  A good way for women to develop their (38)  in dealing with financial affairs would be to attend classes in (39)  When investing in stocks and shares, it is suggested that women should put a high proportion of their savings in (40)  In such ways, women can have a comfortable, independent retirement.